Distance Selling Regulations and Ebay!

Knowyourrightsandusethem

soolin wrote: »

Really really?

I think you are getting desperate now trying to fit your 'facts' into a plausible story.

*You* suggested a seller could 'make a living' out of 99p items- which means we are talking hundreds a week. Yet you suggest that ebay would allow that level of fraud *and* remove all the poor feedback, low stars and complaints.

Ebay does have issues, and yes on occasions we have all got a feedback rating or star removed- but to suggest that someone could have hundreds a week removed is getting a bit far fetched.

Since you wish to suggest such far fetched scenarios I really can't take this seriously anymore.

Really, really, a nice attempt to deflect from the fact that you just insulted people less fortunate than yourself. Very good considering your impressive 'signature.' Tell the people on The Charities Board that 'YOU' believe that people less fortunate, less well educated, mentally ill, or maybe just weren't brought up with same 'parental guidance' that they deserve to be scammed, whether it's one a week or hundreds a week!

the_lunatic_is_in_my_head

Knowyourrightsandusethem have you been suspended from selling on eBay?

Knowyourrightsandusethem

the_lunatic_is_in_my_head wrote: »

Knowyourrightsandusethem have you been suspended from selling on eBay?

No, why on earth would you ask that? The percentage of items that I have ever sold on EBay (as a private individual) is miniscule compared with the amount that I buy on EBay. I also have flawless 100% positive feedback rating on EBay.

the_lunatic_is_in_my_head

Just you seem to be very bitter about about eBay?

theonlywayisup

Knowyourrightsandusethem wrote: »

No, why on earth would you ask that? The percentage of items that I have ever sold on EBay (as a private individual) is miniscule compared with the amount that I buy on EBay. I also have flawless 100% positive feedback rating on EBay.

Buyers can only receive positives, so feedback is not worth anything unless it's for a seller. Even then it's worthy of looking at the comments as there seem more unhinged buyers on ebay than ever before.

Knowyourrightsandusethem

the_lunatic_is_in_my_head wrote: »

Just you seem to be very bitter about about eBay?

You are not the first person to appear to question my motives, because I have nothing to lose and nothing to gain, but would like nothing more than to see those less well informed and more vulnerable being protected better by EBay or any other organisation for that matter, that is making huge profits in The UK 'off the back' of sales that sometimes go wrong for the buyer. - That's quite sad, but indicative of the sort of society that we live in I suppose.

RFW

Knowyourrightsandusethem wrote: »

No, why on earth would you ask that? The percentage of items that I have ever sold on EBay (as a private individual) is miniscule compared with the amount that I buy on EBay. I also have flawless 100% positive feedback rating on EBay.

I'd have thought because your one man crusade for championing the Sale of Goods Act seems only targetted at Ebay when many big companies do nothing to promote it and often go against it.

the_lunatic_is_in_my_head

Knowyourrightsandusethem wrote: »

You are not the first person to appear to question my motives, because I have nothing to lose and nothing to gain, but would like nothing more than to see those less well informed and more vulnerable being protected better by EBay or any other organisation for that matter, that is making huge profits in The UK 'off the back' of sales that sometimes go wrong for the buyer. - That's quite sad, but indicative of the sort of society that we live in I suppose.

You have a point there (not only buyers but our business on eBay is grossly hindered by rouge traders taking sales, giving a poor experience and then sending buyers elsewhere, usually to Amazon).

Sadly eBay is too big and seems to do as they please and whilst they are putting systems in place to improve general service levels they don't seem to acknowledge fixing the big problems with their sites (fakes, scams, bad rep, etc) as there isn't an automated system to do this and ultimately it would cost them money.

Knowyourrightsandusethem

RFW wrote: »

I'd have thought because your one man crusade for championing the Sale of Goods Act seems only targetted at Ebay when many big companies do nothing to promote it and often go against it.

Shame it has to be 'a one man crusade' but again I suppose that's as indicative of our NIMBYist society as is 'promoting' the concept that if some people get 'scammed' it's their own fault, and they deserve it regardless of how frequently or infrequently it may happen. Never mind that some of these people may suffer from mental illness, ill education, poor upbringing, or any number of other reasons leaving them more vulnerable to scams or even just plain refusals to comply with DSR's, on top of which an organisation (such as EBay) giving the impression that they have no choice but to pay the costs of returns themselves because that is the 'advice' contained in their messages from departments labelled with titles like 'Buyer Support.' And because of the size of the organisation, the less well informed will assume that that must be the position in law.

campdave

In your egalitarian system, who protects the buyers from pretending an item is faulty in order to get out of paying for a return?

As Ebay aren't able to physically arbitrate each case, I believe they have no legal position to deduct money from one party to give to the other simply on the say-so of the buyer.

Ebay (in my opinion) offer more than other websites, as they have a formal case procedure where once an item is returned, and can demonstrate to be delivered, the buyer gets their original payment back. The buyer then has recourse to negative feedback which can damage a seller.

If I buy from another website, I don't have that option, and rely on the good will and trust of the website to resolve the problem.

Whilst I think your heart is in the right place, your posts are becoming more and more hysterical. Rather than focussing on the evils of ebay (and they are far from perfect), you would be better campaigning to increase awareness of buyer's rights from any online transaction rather than singling ebay out.