Plumber has just left me with no water or heating

Matt20

Homely wrote: »

.

Yeah, I'd go to my parents by 8am for a shower only they live 100 miles away so not sure I'd get back in time for school and I doubt my teenagers would view washing in a sink with a kettle much of an adventure, but thanks, particularly to 'Stebiz' for the helpful advice

Can't you go to a gym early tomorrow morning just to use the showers?

DRP

rustyboy21 wrote: »

It's not the end of the world, they will be back tomorrow and you will have hot water and heating for the weekend.


It is not a 5 minute job replacing a boiler, it does take 2 days sometimes. Commissioning it and setting it will take a few hours. Would you be happy if they were still there at 9 pm and you were trying to cook dinner?

We had a new boiler last year and went with the firm that promised to get the job done in a day (cold winter nights, baby bath required etc). They finished it (just) by about 9pm, and did a good job fair play to em

Bantex_2

Great example of first world problems.

C_Mababejive

I have considerable experience of heating installations. I have often left people with heating and hot water over night. Its just how it is and the scale of some jobs just means it isnt possible to complete on day one. It appears that what we have here is a failure to communicate. Nevertheless it isnt the end of the world. No point in wrecking the relationship with your installer. It will hopefully be all fixed soon.

Inch_High_2

stebiz wrote: »

Nope. There was a day and age that people had no hot water. Boil a kettle for in the morning. Go your parents. These things happen. Today hundreds of people will be told their dying. Not the end of the world.

What do you suggest they put in the kettle?

lee111s

Inch_High wrote: »

What do you suggest they put in the kettle?

Cold water.

Whiner

Homely wrote: »

I had a boiler replaced and a new hot water cylinder installed today, they got here at 9.30am and left at 4pm telling me they will come back tomorrow and finish off but have left me with no heating or hot water so none of us can have a wash before school tomorrow and when I said I wasn't happy about having no hot water he couldn't care less and just shrugged. He was rude and aggressive the entire time he was in my house, I'm not happy.

Are there rules etc on whether a gas engineer/plumber can leave you without heating and hot water? I want to know the facts when I make a complaint about his conduct.

Honestly, words fail me.

I want you to Google "Stephen Sutton". He's in the news at the moment as he's raising over £3,000,000 for research into curing the disease.

But you know what? He's dying. However, you don't see him complaining, and his plight is a damn sight worse than your own.

Get a grip and stop being so pathetic. Boiler problems indeed.

SO WHAT??????????????

Nile

I'd like to remind everyone about the Forum Etiquette: Please be nice to all MoneySavers : There's no such thing as a stupid question and, even if you disagree, courtesy helps.


Let's try to welcome new members with friendly and helpful posts please. This board is known for its helpful members.;)


Thanks


Nile

Inch_High_2

lee111s wrote: »

Cold water.

From where?

Reading the title it suggests they have no water but if they have cold water I can't see a cold wash doing them any harm.

Bantex_2

Inch_High wrote: »

From where?

Reading the title it suggests they have no water but if they have cold water I can't see a cold wash doing them any harm.

First para state "no hot water", appears to be no problem with the cold.