EE - requested original copy of contract

Anoneemoose

mije1983 wrote: »

Then that was probably the point where you could have argued they had stopped trying. As you negotiated a discount with them instead I'd say you reached an agreement.

This is what I thought. I think it will be tough for OP to get out of the contract.

Kroberts_2

Anoneemoose wrote: »

This is what I thought. I think it will be tough for OP to get out of the contract.

But I was fine with that agreement. What I am not fine with is them putting my price up with the recent announcement - now they're wanting to charge me more than what I agreed.

As I reached the agreement with them, surely the normal terms and conditions don't apply?

Anoneemoose

Kroberts wrote: »

But I was fine with that agreement. What I am not fine with is them putting my price up with the recent announcement - now they're wanting to charge me more than what I agreed.

As I reached the agreement with them, surely the normal terms and conditions don't apply?

You would be best joining the thread about the price increases (if you haven't already). This does not change the rest of the terms and conditions you have with them. If their price rise is legit, then you will get a 50% discount on the new price.

mije1983

Kroberts wrote: »

But I was fine with that agreement. What I am not fine with is them putting my price up with the recent announcement - now they're wanting to charge me more than what I agreed.

As I reached the agreement with them, surely the normal terms and conditions don't apply?

The normal Ts&Cs still apply, in effect they just gave you a goodwill payment as they couldn't fix the mast. This doesn't automatically disregard all the other terms.

Mobile phone contracts are not fixed price, and they can go up (though hopefully not so much now). Page 8 of the link that Anoneemoose provided talks about this.

There are a couple of threads on here about price rises and Ts&Cs changes. Have a read of them and it may give you some ideas about where you can go with this.

https://forums.moneysavingexpert.com/discussion/4818999

https://forums.moneysavingexpert.com/discussion/4888862

Kroberts_2

CISAS notified EE of my victory on July 4th - how can I give EE a kick?