Penalty Charge issued with the wrong details

GFA

Hi

I wonder if anyone can help me. I've just received a penalty charge notice. This notice has been issued in error as neither I nor my car were in the area specified (I was at work and my car (which I have sole ownership and possession) was parked in my locked garage). When I logged into the Council's website to view the photos, there are none available but I noticed that the colour and make of the car which parked illegally is completely different from my car. I am at a loss to understand how the Council have managed to do this - but can anyone advise, in their experience, whether the Council will admit their mistake and cancel this notice without making me jump through hoops?

I have lodged an appeal advising that the details on the penalty charge are wrong and have emailed them pictures of my car. I've also just emailed again and sent them a copy of the log book which reaffirms the details and picture I emailed them earlier. I am just completely thrown how or why this could have happened and wonder what my next steps are. Should I call and ask for pictures of the offending vehicle or wait to see what response I get?

Thanks in advance!

Umkomaas

We are more focused here on private parking charges. PePiPoo has a specialist section dedicated to council PCNs and you might be better posting there.

Make sure you scan/photo both sides of any documents you've received and upload them to your opening post on a new thread there. Also have a read of some of the most recent threads, to get a feel for how you need to present your 'case'.

http://forums.pepipoo.com/index.php?act=SF&s=&f=30

Coupon-mad

Do not phone, about a PCN. Never telephone about a PCN! Pepipoo will help you win if the Council muck you about.

Nodding_Donkey

How it happened is easy. A council parking parasite has mis-typed the reg number.

ColliesCarer

The happened to an elderly neighbour of mine who was sent a Penalty Charge Notice to keeper for supposedly parking in a disabled bay without displaying a BB.

The incident happened 200 miles away and he was unable to drive at the time whilst recuperating from knee replacement surgery.

The Penalty Notice had no photographic evidence supplied with it.
I rang the council for him and requested a copy of all the evidence including the photos and a copy of the original windscreen notice.

The photograph showed the reg of the vehicle had been wrongly transcribed onto the windscreen notice by the CEO who took the photo and the last three characters had been transposed .

Umkomaas

I expect your neighbour got a full, unreserved apology and some token of recompense for the trauma inflicted on him.

There go that flock of porcine past my window again. I wonder if Perky has got wings?

ColliesCarer

Meanwhile back in the real world.........it was hard enough to get a written cancellation notice out of them

He'd been ignoring it and had received an order for recovery from Northhampton Bulk Centre by the time I got involved. When he still hadn't received a formal notice of cancellation by the deadline I helped him submit a witness statement on the grounds the alleged contravention did not occur and procedural impropriety and it was then cancelled.

Don't know about the wings but jet engines would also be needed to get Perky off the ground

HO87

Do not rush to contact the Council. Wrong registration numbers are usually fatal as far as council-issued PCN's are concerned. Check with PePiPoo as suggested - they are the experts. Click Here for PePiPoo.

It happened because the CEO c0cked-up plain and simple. The lesson to learn here is never to rush to tell an official that he has messed up. Or at least not until he is out of time to recover his mistake.

spikyone

@HO87 and others, if this ticket does not relate to the OP's car, then of course they should contact the Council to get it knocked on the head. Why would you (potentially) let the council chase you if they've made a mistake?

FWIW I once received a council ticket on my windscreen that contained the wrong details - they'd noted my registration as "XR" when it should have been "WR". One e-mail got it cancelled.

HO87

spikyone wrote: »

@HO87 and others, if this ticket does not relate to the OP's car, then of course they should contact the Council to get it knocked on the head. Why would you (potentially) let the council chase you if they've made a mistake?

FWIW I once received a council ticket on my windscreen that contained the wrong details - they'd noted my registration as "XR" when it should have been "WR". One e-mail got it cancelled.

I think you may have missed the point. If they have recorded the registration number of the car incorrectly how are they going to contact you?

If, for the sake of argument your registration number is AB51 CDE and they have recorded it as BA51 CDE how are they going to obtain your details from Swansea? It will be someone else's they obtain - if anyone's.

One might argue that the OP has a moral duty to notify the council but, with respect, the greatest mistake anyone made was to confuse morality with legality. This is a legal situation not a moral one and the council rendered it that way by issuing a PCN. As the "prosecutor" they have a legal duty to make their case and neither we nor the OP should ever make it for them or assist them in doing so.

Orford

HO87 wrote: »

I think you may have missed the point.

Isn't this a case where the council have incorrectly recorded a reg no. and are now are chasing the innocent RK of that vehicle reg no.