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Latest PC Support SCAM

I had a call from a female customer who thought she had called Yahoo support as she was receiving messages from her email contacts saying that she had been sending them virus laden emails.

She went on the yahoo help section and found this free phone number 0808 280 1995

To cut a long story short, they were trying to scam her out of approx £400 to fix her PC.

I checked out her PC and sure enough there were signs of the scaremonger techniques which scammers use.

If you put in the phone number into any search engine you get loads of hits for companies like "technical squad 247" and other variations.
They support almost every system on the planet !
Some names mentioned on their sites are Facebook Hotmail aol btyahoo Microsoft Kasperky. They have also set up Facebook pages pretending to be official support for various products at https://www.facebook.com/pages/Hotmail-Customer-Support-UK-0808-280-1995/119110888297542.

The clever thing about this scam is that the victim calls what they think is a legitimate company dealing with their ISP, mail provider or program's official support as they have infected the real web sites to inject their telephone number.
Regards
Mike Williams

Comments

  • I received a call from an Asian guy this morning telling me that they had noted that my Windows PC has been giving out details on the internet and that he needed to fix it for me. I am an information security consultant and my PC is well bolted down so I asked him about the problem. He went into all sorts of details and then asked me to switch my PC on so that he could show me the problem after just a few key presses by me.
    I had him on for quite some time and then asked what operating system I had. He said "Windows" - no details of which windows version. So I told him he was wrong and that I ran Linux Ubuntu. He asked why I hadn't told him that earlier and I said that I wanted to waste his time and he was paying for the telephone call so wasting his money was fun....He said "Fxxk Off" and hung up.
    I do enjoy winding these people up!
  • mikewill34
    mikewill34 Posts: 157 Forumite
    Part of the Furniture 100 Posts Photogenic Combo Breaker
    shanenash wrote: »
    I received a call from an Asian guy this morning telling me that they had noted that my Windows PC has been giving out details on the internet and that he needed to fix it for me. I am an information security consultant and my PC is well bolted down so I asked him about the problem. He went into all sorts of details and then asked me to switch my PC on so that he could show me the problem after just a few key presses by me.
    I had him on for quite some time and then asked what operating system I had. He said "Windows" - no details of which windows version. So I told him he was wrong and that I ran Linux Ubuntu. He asked why I hadn't told him that earlier and I said that I wanted to waste his time and he was paying for the telephone call so wasting his money was fun....He said "Fxxk Off" and hung up.
    I do enjoy winding these people up!

    Plenty more examples of winding up the scammers on you tube.
    Thing you would search for scamming the scammers
    Regards
    Mike Williams
  • MABLE
    MABLE Posts: 4,239 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Had a call from an asian guy a few weeks back and he said it had been reported I had a problem with my windows pc. I said thats very strange because I have an Imac. I then told him to run along and annoy someone else.
  • kwikbreaks
    kwikbreaks Posts: 9,187 Forumite
    What the OP describes is a new one on me and not the same as the bogus callers the later posts are discussing which have been running for several years now and have even been reported on TV and in the papers.
  • mikewill34
    mikewill34 Posts: 157 Forumite
    Part of the Furniture 100 Posts Photogenic Combo Breaker
    kwikbreaks wrote: »
    What the OP describes is a new one on me and not the same as the bogus callers the later posts are discussing which have been running for several years now and have even been reported on TV and in the papers.
    Yes, this is a VERY different beast as the person being scammed has initiated the call. I would guess that gives them less legal rights for redress.
    Regards
    Mike Williams
  • DavidP24
    DavidP24 Posts: 957 Forumite
    My solution is never trust ANY call or contact from India, sorry but the country allows far too much of this sort of thing to go on, it is why Paypal pulled out of India.

    Site is registered to

    Madan Pathak
    504 Unbridled Lane
    keller
    Texas
    76248
    United States

    Company as centre of it is
    OSHI Technologies Pvt. Ltd.

    they run loads of these fake sites passing off major brands, they do have a small caveat at bottom of the sites but it is the scam and spam approach that is the issue here.

    These are some of their other sites

    www.hotmailcustomersupport.co.uk
    technicalsquad.co.uk
    technicalsquad247.co.uk
    www.mac247support.com
    www.onlinecomputerrepairservices.net
    www.o!!!!!chsupportfr.com
    onlinecomputerrepairservices.net
    o!!!!!chnologies.com
    o!!!!!chsupport.com
    www.pcsupport4aus.net
    www.techexpertsaus.net
    www.techexpertsuk.co.uk
    www.techexpertsusa.com
    www.techmyntra.com
    www.techmyntra.net
    www.technicalexpertsaus.net
    www.technicalexpertsusa.com
    www.technicalsquad.co.uk
    www.technicalsquad.com
    www.technicalsquad.net
    www.technicalsquad247.co.uk
    www.technicalsquad247.com
    www.truelytechnical.co.uk
    www.truelytechnical.com
    www.truelytechnical.net
    Thanks, don't you just hate people with sigs !
  • eddddy
    eddddy Posts: 18,121 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    mikewill34 wrote: »
    The clever thing about this scam is that the victim calls what they think is a legitimate company dealing with their ISP, mail provider or program's official support as they have infected the real web sites to inject their telephone number.

    Hi mikewill

    I'm not sure that the scammers are as sophisticated as you suggest.

    As far as I can see, they don't seem to infect sites, they just reply to posts in forums like Yahoo Answers, Microsoft Community etc, saying "Call this number for support".

    So perhaps the message is "don't trust everything you read in forums like Yahoo Answers" - just like you shouldn't trust everything you read in the MSE forums!
  • mikewill34
    mikewill34 Posts: 157 Forumite
    Part of the Furniture 100 Posts Photogenic Combo Breaker
    eddddy wrote: »
    Hi mikewill

    I'm not sure that the scammers are as sophisticated as you suggest.

    As far as I can see, they don't seem to infect sites, they just reply to posts in forums like Yahoo Answers, Microsoft Community etc, saying "Call this number for support".

    So perhaps the message is "don't trust everything you read in forums like Yahoo Answers" - just like you shouldn't trust everything you read in the MSE forums!

    All I had to go on was what my customer said.
    The scammers had cleverly cleared the IE cache, so I did not see the fake number myself, I agree that what you say is also a very probable scam vector. (Woohoo just invented a new term :-))
    Regards
    Mike Williams
  • mikewill34
    mikewill34 Posts: 157 Forumite
    Part of the Furniture 100 Posts Photogenic Combo Breaker
    DavidP24 wrote: »
    Company as centre of it is
    OSHI Technologies Pvt. Ltd.
    I saw the domain was registered in the US, but did not spot the term you highlighted in red. Good spot.
    Regards
    Mike Williams
This discussion has been closed.
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