TSB current account - how long does it take to process application?

OhReally_2

kpearsoncj wrote: »

sorry i did mean the club account.

i am happy with lloyds anyway. good savings rate etc

What do you class as good? :huh:

FreshMilk

Unfortunately my application got declined.

I have been a LloydsTSB customer over the last 5 years and I still have my current account with Lloydsbank. Do you think it makes sense to write to TSB to highlight this fact and ask TSB to reconsider?

Dear Mr XY

Thank you for applying for a TSB current account.

Unfortunately, based on the information you've provided, you haven't met our account opening requirements at this time. However, it may be worthwhile reapplying in the future.

If you think we’ve based our decision on incorrect information and you have any other details you'd like to provide, we’ll be happy to reconsider.

Please write to us at the following address:

Personal Lending Decisions
TSB, Personal Lending decisions,
PO Box 24046
Edinburgh
EH3 1EH

Please include:

• your TSB sort code and account number (if you have one)

• your name and address

• the name of the current account you applied for

• any additional details you’d like us to consider

• the date of your application.

Credit reference agency details

For your information, we’re including details of the credit reference agencies we use.

Experian, Credit Report Services, PO Box 1135, Warrington WA55 1EP
Consumer Help Service: 0844 481 8000

Callcredit Limited, Consumer Services Team PO Box 491, Leeds LS3 1WZ
Consumer Helpline: 0870 060 1414

Yours sincerely

Jatin Patel,
Director, Personal Banking and Borrowing

MABLE

FreshMilk wrote: »

Unfortunately my application got declined.

I have been a LloydsTSB customer over the last 5 years and I still have my current account with Lloydsbank. Do you think it makes sense to write to TSB to highlight this fact and ask TSB to reconsider?

May be. I am also with Lloyds and as far as I am aware TSB cannot see any information held by Lloyds Bank.

I did put this to the test recently and did a search for a TSB loan and came up as 29 percent but tried it with Lloyds and came up as 4.9 percent. When I queried the difference the advisor in branch said its because you are new to us.

However had no problem getting a current account online with TSB.