TSB current account - how long does it take to process application?

FreshMilk

Aquamania wrote: »

It can take up to 7 working days if they cannot verify you electronically to their satisfaction.

Does anyone know how they verify one if not electronically?

Here is the email I've received right after my online application:

Dear Mr XY

We're processing your application

Your application reference number is xxxxxxx

Thank you for applying for a TSB current account. We'll email you to let you know if your application has been approved. If we have your mobile number we’ll also send you a text message.

You don't need to do anything now. Please remember not to apply for another one of our current accounts while you’re waiting to hear as we won’t be able to accept another application.

Yours sincerely

Jatin Patel,
Director, Personal Banking and Borrowing

Fruit_and_Nut_Case

Fruit_and_Nut_Case wrote: »

Well, today's my seventh working day. We shall see.

Received two e-mails timed at 02:07 this morning to say that my account was open. So just edged in to the eighth working day.

FreshMilk

Fruit_and_Nut_Case wrote: »

Received two e-mails timed at 02:07 this morning to say that my account was open. So just edged in to the eighth working day.

Thank you for your update! I hope mine will be open soon, too.

cifpower

FreshMilk wrote: »

Does anyone know how they verify one if not electronically?

Here is the email I've received right after my online application:

If you cannot be verified electronically you will receive a letter asking you to go into a branch and provide requested ID

paragon909

I applied for a TSB account by chance at the weekend, I applied for a classic account but they offered me a cash account, I would be happy with any bank account right now, But normally my accounts seem to get closed a few days after opening. apparently i fail secondary security checks what ever that is.

kpearsoncj

i applied for a plus account and got turned down lol - oh well was only going to use it for weddings savings.

I have a lloyds plus and classic account so i guess thats why lol.

Mr_Goodkat

paragon909 wrote: »

I applied for a TSB account by chance at the weekend, I applied for a classic account but they offered me a cash account, I would be happy with any bank account right now, But normally my accounts seem to get closed a few days after opening. apparently i fail secondary security checks what ever that is.

Sounds like a CIFAS marker on your credit file.


If you are not aware you have one or why get all three copies of your credit files and submit a request to CIFAS, then take it up with the bank who placed it.

Stop applying for accounts / credit until you have this resolved

Mr_Goodkat

kpearsoncj wrote: »

i applied for a plus account and got turned down lol - oh well was only going to use it for weddings savings.

I have a lloyds plus and classic account so i guess thats why lol.

What is a Lloyds plus?


I very much doubt you having a account with Lloyds (now a separate banking entity to TSB) and a classic with one of either Lloyds or TSB (not clear in your post) has any influence on their decision to reject you for a TSB Plus account.


Suspect either your internal or external credit scoring assessment did not meet the level required.


I have a number of Vantage accounts with Lloyds and Enhance accounts with TSB and this did not stop Lloyds allowing me to open a Club Lloyds account or TSB allowing me to open two plus accounts

kpearsoncj

sorry i did mean the club account.

i am happy with lloyds anyway. good savings rate etc

OhReally_2

Mr_Goodkat wrote: »

What is a Lloyds plus?...

You used to be able to add 'Plus' to LloydsTSB accounts; I had it added to my classic account.

If I hadn't upgraded to Vantage, I'd still have it.

Although 'Plus' is being removed w.e.f. 02 July 2014