The Great Hastings Direct Rip Off!

forgotmyname

Jealous that you paid the DVLA £80 without a quibble yet complain that your insurance want to charge £35 for baiscally the same change? Strange person.

If they don't like their jobs then they can move on, perhaps they should have tried harder at school?

Ditto. If you dont like it then you should move onto another insurer.

twincamms

GingerBob wrote: »

They pay for the infrastructure, staffing and everything else by their core business, not by routine administrative work. Policy changes are effected instantly and cost the company virtually nothing. The vast majority of staff would be employed even if no one changed anything. They are a fixed cost. These scammers have spotted an opportunity and are exploiting it. Since when the hell does it cost £35 for an instantaneous update?

Don't forget, insurance companies are the lowest of the low. They are cavalier with the data they hold about you, they generally make things difficult, and they overcharge you for basic admin. And, if they can wriggle out of paying a claim they'll do so. Thoroughly objectionable organisations, the lot of them.

At last, someone who has a clear understanding of rip off Britain and all who sail in her, top man Ginger Bob!

twincamms

forgotmyname wrote: »

Ditto. If you dont like it then you should move onto another insurer.

Absolutely, and I will do as soon as this policy expires................

twincamms

forgotmyname wrote: »

Jealous that you paid the DVLA £80 without a quibble yet complain that your insurance want to charge £35 for baiscally the same change? Strange person.

Hey forgotmybrain, the DVLA have to send you out a new log book, a new tax disc and new number plate document, the scamming insurers remove for example AB123 CDE and key in FG345 HIJ, hit a mouse job done and want to charge £35? And if you do want a copy they'll email it to you to print off at your expense!

There is a difference....................

Smithers37

Why does ASDA charge me for my shopping? All they do is hit a till and job done.

forgotmyname

Who updates the insurance database then?

Smithers37. Is that why they are using self service tills now? Is it free when you use those?
I dont mind scanning my own shopping if its free.

I can get £37 worth of shopping for free and then pay the trolley boy £80 to carry it to the car for me

GingerBob_3

Smithers37 wrote: »

Why does ASDA charge me for my shopping? All they do is hit a till and job done.

Exactly. I couldn't have explained it better myself.

ASDA charge you for the goods you buy. Now if, when you trundled up to to the till they said "that'll be £85 for the shopping and £35 for till processing" you'd be somewhat aggrieved.

It really is difficult to get the point across in this forum. How about this:

Your average insurance company (e.g. Hastings Direct) applies the RyanAir pricing model. However, have you seen the recent RyanAir adverts? They are back-tracking from that obscene model they've been running with over the years. Why, because it's loosing them business. Sooner or later the insurance companies will wise up as well, but I'm not holding my breath.

TSx

Either way, you'll be paying for the admin somewhere, either as part of the premium or seperately. I believe the regulator prefers explicit charging for administration as only the consumers who require admin pay for it.

I'm fairly confident that any of ryanairs recent changes are down to changes in legislation or advertising regulation.

dunstonh

ASDA charge you for the goods you buy. Now if, when you trundled up to to the till they said "that'll be £85 for the shopping and £35 for till processing" you'd be somewhat aggrieved.

Not if the goods were lower in price because the cost of using a cashier etc was taken out of it.

It really is difficult to get the point across in this forum. How about this:

Your average insurance company (e.g. Hastings Direct) applies the RyanAir pricing model. However, have you seen the recent RyanAir adverts? They are back-tracking from that obscene model they've been running with over the years. Why, because it's loosing them business. Sooner or later the insurance companies will wise up as well, but I'm not holding my breath.

Not comparable. The regulator has a preference for explicit charging and not bundled charging. Indeed, it has recently forced a lot of business down that route with the choice taken away. With insurance, the choice still exists.

The OP would have benefitted this year from the higher priced bundled cross subsidy model instead of the explicitly charged model. However, all those on that model that had no admin tasks would have lost out because they are paying for the OPs admin and none they have created.

Effectively, what you are saying is that it is fairer for everyone to pay more for other peoples admin rather than paying for their own as and when they create it. Whilst an element of cross subsidy has to exist, I don't see how others paying for your work is fair on those other people.

trukdiver

dunstonh wrote: »

Not if the goods were lower in price because the cost of using a cashier etc was taken out of it.

Lidl and Aldi are reputedly cheaper but they charge for bags, don't accept credit cards, don't have a customer service desk, don't help with packing, have narrower checkouts and have a smaller range of goods. Until recently, they didn't give cashback at the till and didn't even use baskets.