pin number 'wrong'

callum9999

Hominu wrote: »

The last part of your post is spot on - it's not a lack of money but the lack of a desire to spend it on something that they don't really care about, so if they were forced to make the machines more reliable, they would simply charge for it in some way or another, like charging for your current account.

So like I said, the banks are probably more likely to spend more money on making everything work properly if they got more money from the customers (as it would then be expected).

It is expected to work properly now, and generally does... Why are they more likely to spend extra if they made more money? As you've already agreed, money is not the limiting factor, so that makes no sense at all. If they make more money they'll just keep/pay shareholders more money.

20aday

I work in a shop and have known our PIN pad to stick on certain numbers before resulting in an "incorrect" entry.

I wonder if this was the case in the OP's situation?