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Deposit Dispute
Comments
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penthouse89 wrote: »Thanks guys, never had this problem before. The part that annoys me is that the agent actually remarked in my interim report about how well cleaned and cared for the property was. Was really surprised to see them chancing it.
Should I claim the full amount back and let them dispute it?
Yes definitely claim it all back. Then they'll dispute, and then you could always give a little if you are happy to take responsibility for the oven seal.
Was the property managed by the agent? The one problem I had was with one managed by an agent. They wanted to charge a 50 pound cleaning fee. The house was cleaner than when we got it when we left and I and pictures to prove it. They basically and cleaners who work for them and I think they more of less tried to charge everyone when they moved out.
In the end the landlord paid half the fee to the agent, and we paid the other half. The landlord seemed to agree with us. It was a weird situation with the agent calling the shots. I've learnt since then:)0 -
Unfortunately that remark itself should ring alarm bells. It is none of the EAs business how you live during the tenancy. The purpose of the interim inspection is for them to perform their repairing obligations, not to check up on your lifestyle.
I thought this myself, I was also alarmed at the photographs on the interim report, they seemed to showcase my furniture and posessions rather than show the structure.
The LA is part of a large chain of franchises, and I expected more from them.0 -
ConfusedofYorkshire wrote: »Yes definitely claim it all back. Then they'll dispute, and then you could always give a little if you are happy to take responsibility for the oven seal.
Was the property managed by the agent? The one problem I had was with one managed by an agent. They wanted to charge a 50 pound cleaning fee. The house was cleaner than when we got it when we left and I and pictures to prove it. They basically and cleaners who work for them and I think they more of less tried to charge everyone when they moved out.
In the end the landlord paid half the fee to the agent, and we paid the other half. The landlord seemed to agree with us. It was a weird situation with the agent calling the shots. I've learnt since then:)
Full amount duly claimed. It seems the cleaning firm mentioned works for the letting agent and the management company of the property. I've seen their cars outside when the communal areas and vacant flats have been cleaned.
I'm happy to cover the cost of the washing machine (despite me never using the supposed dirty powder drawer), and the oven seal will be pennies so I'm not bothered about that, but the flat was cleaned beautifully.0 -
Unless they have a very detailed Inventory with photos or video they have no case0
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There are photographs with the inventory, but they're very low res and from poor angles, I have around 30 hi-res photographs of the flat from the day I moved out, and most of what they are saying is outright lies.0
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When was the inspection conducted? Was it after you moved out and handed keys back?
If there's a chance that the landlord or agent could have been in after the end of your exclusive access then your landlord can't very well prove it's your dirt. It could well be down to viewings or maintenance visits.3.9kWp solar PV installed 21 Sept 2011, due S and 42° roof.
17,011kWh generated as at 30 September 2016 - system has now paid for itself. :beer:0 -
The inspection was carried out 5 days after I returned the keys. I did endeavor to be present but I was offered some work and couldn't refuse it, times is hard etc.0
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How old was the oven? Could the seal breaking be considered wear and tear?0
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The onus is on them to prove you left the property in a worse state (minus fair wear and tear) than when you moved in. If the inventory isn't particularly detailed and has low quality photographs they'll have a hard time doing so.
Good luck.0 -
The oven seems to date from when the conversion was carried out - about 2008.0
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