Millenium Talk

Has anyone heard of Millenium Talk? They rang up my 85 year old mother in law implying they were from BT & could better her current telephone deal.

They asked for bank account number & sort code. Which she gave out. She has now spoken to her bank to cancel any items & will speak to the bank's fraud department tomorrow.

There is a Millenium Talk website but I cannot find anything else about them i.e reviews. I am wondering whether this is a proper company or if it is a scam.

Any help you can give would be appreciated.
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Comments

  • Heinz
    Heinz Posts: 11,191 Forumite
    Part of the Furniture Combo Breaker Car Insurance Carver!
    That website states Millenium Talk is 'a venture of Met-Technologies Ltd' so that encouraged me to dig one step more:

    http://companycheck.co.uk/company/08127967/MET-TECHNOLOGIES-LIMITED

    That was enough for me to decide.
    Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.
  • macman
    macman Posts: 53,129 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    And you need to give her a little talk on never signing up to anything on the phone /at the door ,and never giving out her bank details in this fashion.
    No free lunch, and no free laptop ;)
  • Hi, I have just had a phone call tonight. My landline went, then when I answered I got a faint ringing tone, then an Asian lady on a very poor quality line telling me she needed to talk to me about telephone line * * * * * , the last 5 numbers of my landline she was calling me on. She asked if I was with BT or TalkTalk. I asked who she was. She said she was MilleniumTalk - the best telephone service in the UK - Okay? I asked her to repeat, and she did, emphasising the "Okay?" at the end. I asked if she was ringing from England and she said yes. She said they were only £13.90 per month, and the UK's best telephone service - Okay? I laughed, told her it was the worst quality telephone call I'd had, and that I didn't believe her. She then hung up. I dialled 1471, and got 02 000 000 000 as a reply. Obviously a scam of some kind.
  • Ypaymore
    Ypaymore Posts: 2,802 Forumite
    Bet they never mentioned

    Minimum contract length of 24 months.

    Peak Hours : Monday to Friday 8am to 8pm :eek:
  • This happened to my mother yesterday. Firstly a male caller rang from Millenium Talk trying very hard to get bank details and saying they would give her a better deal than her current telephone provider. She refused and hung up, but then a female caller rang straight back and asked why my Mother didn't trust the previous caller. They asked her why she wouldn't give her bank details over. The operative also stated that because she was also a woman herself, she was very unlikely to be doing something dishonest to another woman! Disgraceful. And they can't even spell Millennium if you find their website.
  • i've now had three calls on three consecutive days from this 'company', all very bad lines, all with Asian accents, the latter only telling me who they were when i asked them after they quoted my telephone number to me but didn't know my name... what i'd really like to know, and which they couldn't answer, was how/why they were calling me when my number is registered with the TPS? how do i go about making a complaint, obviously this is a scam and i'm thankful that i didn't fall into their traps and give them any personal information whatsoever. when i've dialled 1471 it hasn't given me a number, just the "you were called" spiel...
  • Please avoid Millenium Talk

    Through cold-calling my father-in-law (who is in the early stages of dementia) this company managed to trick him into signing up with them for a phone and broadband package, despite him not knowing what broadband is nor owning a computer.

    Two months later he then canceled his account with them to move back to his previous provider, because he found Millennium talk to be too expensive. They then charged him a £300 cancellation fee, because he cancelled prior to the end of the 24 month Minimum Term. This is outlined in clause 3.6 of their Terms of Business. (You can see this by going to their website and adding /terms-of-business/ in the address bar)

    He's told me that so far he's paid £100 of this cancellation fee, but because he's disorganised and has a bad memory he can't find any paperwork from them except a monthly bill from November before he cancelled his account.

    As he is frequently losing money to cold-callers and other conmen he cannot afford the cancellation fee, (which I suspect is why they've only taken £100 of it so far), so I would like to try to help him avoid paying the other £200.

    I have yet to contact the company as I'm trying to research them and their policies as much as possible first, but I wanted to post here about it firstly to warn people to avoid Millennium Talk, and secondly to see if anybody has any advice for how I should proceed, or how to approach the company to revoke this cancellation fee.

    Any advice would be extremely welcome!
  • I received a phone call last night from my 84 year old Grandmother telling me she has just received a termination bill for £299. I suspect its the same as the other posts...i.e. 24 month contract.
    When I questioned her she told me that she remembered getting a call a few months back telling her that this Millenium Talk had taken over TALK TALK and that they would provide her a better tariff.
    She cannot find any paperwork on this so I have asked her to check her bank statements first in order to find out if she has actually paid anything previously to this company.
    As with the previous posts it looks like she has been fooled into this contract.
    I will try and call them on Monday to request the phone conversation that they are supposed to take for training and quality purposes and then lodge a false selling complaint.
    I will not allow my Grandmother to pay these crooks this money!
    And I will take it to the ombudsman before and then the courts.
    In the meantime I have asked BT to reconnect her line and I will be paying that for my grandmother.
  • Patsi
    Patsi Posts: 1 Newbie
    I checked them out with Ofcom and they are ligit. When I google mapped their address it is just a scruffy road with building works, flats and one office block. Their accountant probably has an office there. You get through to India when you call and they have a London address for complaints, which I suspect is a letter gathering company. So that is probably how they can give you such cheap deals...no overheads! They are in companies house as MET Technologies but there is no company no. on there letterheads. They are VAT registered too. My mother is with the Telephone Preference Service and they cold called her and signed her up. They sold her call waiting, call diversion, caller display and fraud monitoring, £7 altogether. Firstly they should not have called her (I have complained to TPS), secondly they clearly mis-sold her things she didn't need. It is very obvious she has dementia. I have complained to OFcom also. Unscrupulous but ligitimate.
  • We have a small business and we've just been contacted by these people for the second time in two days. Their opening gambit is "I'm calling from Millenium Telecom to let you know that your line rental is going down from next month".

    No it isn't, we get our lines from BT!
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