Natwest Phishing Email Warning

lauralouise90

Hey,

I just wanted to warn everyone about a phishing email I had today claiming to be Natwest.

The email has Natwest's logos and colours but the content of the email reads:

Dear Valued Customer,

You have received this email because you or someone had used your account from
different computer. For security purpose, we are required to open an investigation
into this matter.

In order to safeguard your account, we require that you confirm your banking details.
To help speed up this process, please access the following link so we can complete
the verification of your Natwest Online® Banking Account registration information :
[Removed URL so no-one clicks it!]

Please Note:
If we do no receive the appropriate account verification within 48 hours,
then we will assume this Natwest Online Banking account is fraudulent and will be suspended.

I've forwarded the email to Natwest's phishing team (phishing@natwest.com) - If you also get the email then please do the same.

Hope this helps - I would hate for anyone to fall for a scam like this!

pmduk

Anything addressed to valued customer should be deleted immediately. I get several of these a week, usually for banks i have nothing to do with.

cookie365

My bank asked me my name when I joined. They even know to put it on credit cards and stuff.

agrinnall

I hope you're not going to start a thread for every phishing email you receive - I get several every week, just delete them and forget about it.

Vedrina

I've received emails like that, but would add Natwest do themselves no favours by sending genuine emails which read like this-

Dear Customer,

Your pre-advice of interest and charges for account ending *** is ready for you online now. Just logon to natwest.com/online and see more information on your account.

If you need more help in understanding your statement, visit our statement area at natwest.com/yourstatement

With your online banking remember you can also
Make payments quickly and easily
Move money between accounts instantly
Search transactions to find what you need quickly
View, download and print PDFs of all your bank statements for the past 7 years
We're here to help when you need it

Our online banking Help 24x7 is available to answer your questions
If you need more help please contact us
Our staff are ready to help at your local branch
We'd like to remind you about security - we will never contact you and ask you to provide your security details. If you are in doubt please contact us.

Also, just below you’ll find details about the Financial Services Compensation Scheme (FSCS) rules and how these protect the money you have deposited with us.

Yours sincerely

Chris Popple
Managing Director, Retail Banking

Calls may be recorded.

Having phoned Natwest they confirmed it was a genuine email and the ip address is from their internal servers "155.136.80.122".

agrinnall

Vedrina, you're right, I just got one from NatWest addressed to Dear Saver, which is very poor on their part.