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Complaints from downstairs

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  • princeofpounds
    princeofpounds Posts: 10,396 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    On the legal side, all the noises you are making are normal domestic occupation. The council is not going to do anything about that, you do not have to stop.

    (Wood floors might complicate the problem if there are terms in the relevant leases, but they do not seem to be the issue here)

    On the moral side, I think you did the right thing to be helpful with the washing maching hours. I think if there is an 'emergency' on the odd occasion like the child being sick then it's perfectly fine to use it however.

    Ultimately this is an issue between the funeral home, their landlord, your landlord and possibly the building freeholder (if they are different people). And it stems from bad design and construction, not from your living habits.

    I have massive sympathy to anyone who has noise from above (as I did once) but whilst I would always urge consideration I think you have already done that.
  • propertyman
    propertyman Posts: 2,922 Forumite
    Vickyh wrote: »

    The only part that has wooden flooring is the kitchen, and I have a child gate so he's not allowed in there.

    I completely understand the chapel of rest issue- hence not using my machine for 6months during the day. That's why the one time I use it I thought they be okay- or should I of gone downstairs, outside with a vomiting child to ask permission?

    I agree that they be only happy it was complete silence from up here.


    But then the vomit covered item could be rinsed and/or put in a bucket with water and disinfectant until later....

    Ask the landlord for a sound deadening mat to put under the washing machine and perhaps a large area rug in the room where rug rats stomps around.

    Sadly if the complaints won't stop coming you are on the vomit covered end of the stick as the easiest solution for the landlord is terminate the tenancy and get in someone who works 9 to 5.:eek:

    You will have to think about how you handle this and not get a bad reference for a future landlord elsewhere.
    Stop! Think. Read the small print. Trust nothing and assume that it is your responsibility. That way it rarely goes wrong.
    Actively hunting down the person who invented the imaginary tenure, "share freehold";
    if you can show me one I will produce my daughter's unicorn
  • Complaining about a washing machine running and a child playing during the day? They are having a laugh. If they rent an office below a residential flat they have to put up with noise during office hours. Same as if you rented a flat above a pub you'd have to put up with noise during the evenings.

    You've already gone over and above what is reasonable - I wouldn't budge any further.
  • Vickyh
    Vickyh Posts: 108 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    Propertyman, there is extra cushioning under the machine.

    In my panic the sick was everywhere, straight into the machine it went about 8am I think.

    Exactly what I'm thinking of, I don't want a bad reference. But I am paying my rent on time.

    We go out as much as I can, but I am paying rent to live in my flat.
  • princeofpounds
    princeofpounds Posts: 10,396 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Sadly if the complaints won't stop coming you are on the vomit covered end of the stick as the easiest solution for the landlord is terminate the tenancy and get in someone who works 9 to 5

    I think you missed this part:
    My landlord seems okay with it and says we are good tenants.

    Whilst the LL might choose not to renew a tenancy to placate a possibly more lucrative business let, it doesn't follow that the reference will be bad. Quite the contrary, if the objective is to end the tennacy with a minimum of fuss.
  • DaftyDuck
    DaftyDuck Posts: 4,609 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    The LL may also realise that, in changing tenants, he's back to square one with noise control. I can't see many tenants welcoming a property with restrictions on when the washing machine can be used. The fact that someone works 9 to 5 makes it more likely, in my opinion, that they'll set the washing machine off at 8:55 so they aren't troubled by the darn thing. I know I do.
  • Slinky
    Slinky Posts: 11,027 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    I'm sure the landlord is going to be happy with the OP who seems to be as cooperative as possible with the tenant down below. Afterall, a flat above a funeral directors isn't going to be first place to rent on many people's lists.
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  • topdaddy_2
    topdaddy_2 Posts: 1,408 Forumite
    Funerals directors problem. Its for them to sort.
  • DaftyDuck
    DaftyDuck Posts: 4,609 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Vickyh wrote: »
    We go out as much as I can, ......

    Given the extremes that you are living by, moving should probably be on your to-do list for the future. It shouldn't have to be, and I'd welcome you as a tenant (baby sick and all :p ), but you probably should recognise that, in the longer run, a place where you can do what you want to do would suit you better. Again, you shouldn't have to. I think you are making too many concessions already, and I am a LL.

    But, do remember to have a leaving party!
  • princeofpounds
    princeofpounds Posts: 10,396 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    a place where you can do what you want to do would suit you better.

    The OP can do what they want at the moment, at least if it is normal domestic activity. Any concessions they have made is out of kindness, not coercion.
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