Leaving Virgin..

Tr@cker

A.Penny.Saved wrote: »

PlusNet and Talk Talk do much better packages than BT. Pay up front for 12 months line rental and get unlimited broadband for around £5 a month. Total £15/£16. However reading about TT, you might not want to go that route.

TT has had some bad press for customer service but then they all have

kwikbreaks

VM do slow down UPSTREAM by upto 65% when more than a set limit has been uploaded but the downstream reduction is far less.
http://help.virginmedia.com/system/selfservice.controller?CMD=VIEW_ARTICLE&ARTICLE_ID=3103&CURRENT_CMD=SEARCH&CONFIGURATION=1001&PARTITION_ID=1&USERTYPE=1&LANGUAGE=en&COUNTY=us&VM_CUSTOMER_TYPE=Cable

I see the slowest VM offer is now 50Mbps. Even if it was traffic managed it would still be faster than the fastest ADSL.

A 10GB cap package will almost certainly end up costing you overuse fees and be upgraded to unlimited costing more.

Moving to ADSL will be unlikely to save much if you call VM and get put on a retentions deal. It will certainly result in far slower speeds if in that retentions deal you negotiate moving to the slowest current package of 50Mbps.

VM really bring this sort of thing on themselves by leaving current customers on old obsolete contracts that cost far more than their current offerings. The only way to avoid being ripped off by them is to phone in every year. It does mean you'll always be in a minimum term of course but your move to BT will put you on an 18 month contract anyway.

That said I moved from cable to FTTC because my VM area was badly congested. Most aren't and you haven't mentioned it. All you have mentioned is BT Sport which is (I suspect) the reason you want to move.

Tr@cker

kwikbreaks wrote: »

VM do slow down UPSTREAM by upto 65% when more than a set limit has been uploaded but the downstream reduction is far less.
http://help.virginmedia.com/system/selfservice.controller?CMD=VIEW_ARTICLE&ARTICLE_ID=3103&CURRENT_CMD=SEARCH&CONFIGURATION=1001&PARTITION_ID=1&USERTYPE=1&LANGUAGE=en&COUNTY=us&VM_CUSTOMER_TYPE=Cable

I see the slowest VM offer is now 50Mbps. Even if it was traffic managed it would still be faster than the fastest ADSL.

A 10GB cap package will almost certainly end up costing you overuse fees and be upgraded to unlimited costing more.

Moving to ADSL will be unlikely to save much if you call VM and get put on a retentions deal. It will certainly result in far slower speeds if in that retentions deal you negotiate moving to the slowest current package of 50Mbps.

VM really bring this sort of thing on themselves by leaving current customers on old obsolete contracts that cost far more than their current offerings. The only way to avoid being ripped off by them is to phone in every year. It does mean you'll always be in a minimum term of course but your move to BT will put you on an 18 month contract anyway.

That said I moved from cable to FTTC because my VM area was badly congested. Most aren't and you haven't mentioned it. All you have mentioned is BT Sport which is (I suspect) the reason you want to move.

BT sport is the clincher, superfast broadband is not a priority for me anyway-im not a gamer, online film watcher etc.-just a browser/reader/forum addict mostly so any reasonable BB service will do for me.

My sister just rang up VM and got a better deal by threatening to defect to BT.

I'll see what i can squeeze out of VM but anybody offering premium sports channels at BT prices is on a winner-there are so many of us sports fans especially footy.

kwikbreaks

Ah so I was right about the motive

Worth checking if VM will bundle it. You also need to check delivery method - if it is steamed it could be iffy on ADSL if it isn't a good line. You'd certainly need to have it excluded from that 10GB bandwidth limit.

I'm sure somebody with the deal should come along with answers to that.

Oh - if you do end up switching don't forget to use a cashback site - there is usually £50+ going begging on broadband + phone deals/