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Misleading offer in Waitrose - advice please
Comments
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Definitely worth contacting them. I emailed but received a standard reply saying they were really busy and I could phone. Freephone number - great touch!
Within minutes the partner had understood the issue, refunded £10 (half the cost) and emailed the appropriate department to let them know the error!
:T
Well done Waitrose! Fantastic customer service!0 -
Dunno why you didn't just call them in the first place, they honestly have great customer service, ive had £31 worth of vouchers for 2 of their mistakes.Lose 28lb 3/28lb
SPC Member 1522/2012-£264/ new pot 20130 -
The store used to do (maybe still does?) 'refund and replace' if you're not happy with an item.
So worth contacting them as you may get a new box + a refund.
This happened with my 'supersweet Satsuma's' which were anything but. Let us know how you get on.0
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