I hate Orange

Nicholas

My Orange 24 month contract expires today. I had already given them 30 days notice, got my PAC number which I used to go to another provider 5 days later.

Just had a text message from Orange to say that my bill is ready to view online, but as the number has already been ported away from Orange, I cannot sign-in to see what the bill will be.

Just checked my last bill which covers up to 16 April, so hopefully this should be for only a few days line rental, but why do they have to make everything so difficult?:(

If they are still able to send me texts using my old Orange number, why can I not log into my account to see what is going on? Surely it is breaking the DD terms and conditions taking money that I do not have advance notice of?:(

Anoneemoose

Nicholas wrote: »

My Orange 24 month contract expires today. I had already given them 30 days notice, got my PAC number which I used to go to another provider 5 days later.

Just had a text message from Orange to say that my bill is ready to view online, but as the number has already been ported away from Orange, I cannot sign-in to see what the bill will be.

Just checked my last bill which covers up to 16 April, so hopefully this should be for only a few days line rental, but why do they have to make everything so difficult?:(

If they are still able to send me texts using my old Orange number, why can I not log into my account to see what is going on? Surely it is breaking the DD terms and conditions taking money that I do not have advance notice of?:(

Yeah, it's frustrating not being able to see the bill but can you not just call and ask? My final bill came out in the post.

When did you actually port?

Also, not sure it's breaking DD t&c's.

MataNui

Its a standard message. You will get a final bill in the post.