extra free gift with my mobile contract

Hugginl

So I ordered a new mobile contract which came with a free gift and now they have sent me a second one. Am I entitled to keep it or does it have to be returned.

any help would be appreciated

grumbler

If they ask you it has to be returned (at their cost).

Hugginl

Thing is they havnt asked and i was unsure whether i have to notify them. What if i use the free gift and then they request it back?

Timalay

Then you are more than likely to be charged for it. Seeing as you've used it. Either A) Keep it until they ask for it back, or Inform them of their mistake (the best option imo).

Hugginl

Havnt used it yet but will contact them. Just wanted to check

thanks for the help