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FENSA certificate wrong installer
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A number of potential scenarios here:
a) C did a favour for D - tough on C but it is liable
b) D managed to get hold of a certificate with C's name on it and used it without consent. Do FENSA rules make C liable, but C could then sue D for the costs.
How long do installers remain liable? If D installed wrongly, surely D is liable to correct, whatever the FENSA certificate states. All FENSA does is certify that the windows were installed correctly.I'm a Forum Ambassador on the housing, mortgages & student money saving boards. I volunteer to help get your forum questions answered and keep the forum running smoothly. Forum Ambassadors are not moderators and don't read every post. If you spot an illegal or inappropriate post then please report it to forumteam@moneysavingexpert.com (it's not part of my role to deal with this). Any views are mine and not the official line of MoneySavingExpert.com.0 -
what is the nature of the fault with the windows since it may not be something which isn't covered by any fensa certificate.. as its more about the regulations side of things than a guarantee .0
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Inadequate support, particularly in a bay window, which I believe is in breach of building regs requirements. It was only on looking into this problem that the issue with the certificate became apparent.0
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CrowdedBus wrote: »Inadequate support, particularly in a bay window, which I believe is in breach of building regs requirements. It was only on looking into this problem that the issue with the certificate became apparent.
How was this problem discovered?
Inadequate support could have serious consequences, so in your position I would get on to FENSA and explain the whole story to them. Presumably you are B (or acting for
.
I'm also not impressed by A's behaviour. A disclosed that C had installed the windows by providing a FENSA cert with C's name on it, but is now claiming it was D? Can B get back to the solicitor who dealt with this to find out whether A can be pursued to remedy this, as A gave misleading information?
There does not seem to be any innocent explanation for this situation, so time for decisive action, in my view, via the official authorities (FENSA and solicitor).0
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