Dealer Won't Return Deposit - Outstanding Finance

harrys_dad

Maybe you need to cross post on to the Consumer Rights Board.

motorguy

Ferdasyn wrote: »

Would you pay for a car and drive away away on a dealer's word while a finance company told you they had still an interest in it?

I think the point was that because they're a dealer, liability lies with them, not the subsequent customer.

arcon5

Op would only be protected if he was an "innocent buyer". Ie didn't know the car had finance on it.

Ferdasyn

motorguy wrote: »

I think the point was that because they're a dealer, liability lies with them, not the subsequent customer.

Ah right, I see.

While I do understand liability lies with them, I'd rather it was cleared and there was no liability in the first place if you see what I mean.
They want me to pay for the car, drive away and hope it will all be sorted down the line.

motorguy

Ferdasyn wrote: »

Ah right, I see.

While I do understand liability lies with them, I'd rather it was cleared and there was no liability in the first place if you see what I mean.
They want me to pay for the car, drive away and hope it will all be sorted down the line.

I would agree with you. Purely on a point of principal now, given they didnt pick up on it, i'd be expecting a written assurance - either from the finance company or via a clear HPI report - that the problem has been resolved.

Apart from anything, what happens if its not? Its ok the dealer saying "oh its only an admin error" but try trading it in in a years time with that still against it.

I'd defo be escalating to the management in the dealership.

colino

OP, are you saying that you are trying to buy a car from AC, you have identified a major problem, but they are dismissing the title issue?

Ferdasyn

colino wrote: »

OP, are you saying that you are trying to buy a car from AC, you have identified a major problem, but they are dismissing the title issue?

No - I'm buying from a dealer in Carlisle, who bought from Central Car Auctions, who got the car from Arnold Clark.

colino

Ah, Millers, the finest auction house in all of Easterhouse.


Dealer is indemnifying you because they can charge back to CCAs indemnity.

Ferdasyn

Do I have a leg to stand on if I ask for my deposit back?
Are they correct to charge me for the price of the MOT?

cardinalbiggles

Ferdasyn wrote: »

Would you pay for a car and drive away away on a dealer's word while a finance company told you they had still an interest in it?

Well in Scotland yes you would, I don't even know why you would enter into a discussion about outstanding finance on a car from a large dealer.

You buy a car from Arnold Clark and they have not checked for outstanding finance the car is yours, they have a problem though.

Edit - Sorry its in Carlisle, not sure about English law.