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npower debt and moving home

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Hi as title suggests I am moving in with my partner in 2 weeks and he already had contract with a different supplier. I am currently on prepayment meter as I owe 700 in arrears (problems with direct debit and found this easier to pay back) do I just phone npower to send bill to myself at new address or do I have to take my debt to my partners home and get rid of his supplier? It's just electric bill as I used no gas here. Many thanks in advance

Comments

  • dogshome
    dogshome Posts: 3,878 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Even if n'power are your partners supplier, they cannot transfer your debt to his account, so it's up to you to come to an agreement with n'power before your move - If you just move and give a forwarding address n'power will immediately go into 'Wolverine' collection mode.

    However, it's possible that before moveing that you can come to an arrangement with them to pay so much a month, but make sure you stick to the payment schedule because if you miss one, n'power will instantly go for a court order and you'll be haressed from Breakfast to Dinnertime for money
  • undaunted
    undaunted Posts: 1,870 Forumite
    You do not have to transfer your partners supplier no.

    You will have to come to some arrangement with Npower but they are not, in theory at least, entitled to harrass you, merely to make reasonable requests for payment.

    If you are on benefits applying for Fuel direct may be your answer - usually about £3.65 per week plus consumption. As they aren't your supplier they can't add consumption of course.

    If they were forced to seek a Court order it would run up their / your costs & they would then still have to enforce it in some way if you still did not / could not then pay. If you don't own the property or any other significant assets then it's unlikely they'd gain anything beyond a reasonable payment schedule - perhaps via an attachment of earnings or something like that so don't panic just make a reasonable and affordable offer of payment & they are likely to just accept it
  • chanz4
    chanz4 Posts: 11,057 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Xmas Saver!
    undaunted wrote: »
    You do not have to transfer your partners supplier no.

    You will have to come to some arrangement with Npower but they are not, in theory at least, entitled to harrass you, merely to make reasonable requests for payment.

    If you are on benefits applying for Fuel direct may be your answer - usually about £3.65 per week plus consumption. As they aren't your supplier they can't add consumption of course.

    If they were forced to seek a Court order it would run up their / your costs & they would then still have to enforce it in some way if you still did not / could not then pay. If you don't own the property or any other significant assets then it's unlikely they'd gain anything beyond a reasonable payment schedule - perhaps via an attachment of earnings or something like that so don't panic just make a reasonable and affordable offer of payment & they are likely to just accept it

    Also I have read recently that they are reporting to credit reference agencys. You wont be able todo fuel direct on a closed account though
    Don't put your trust into an Experian score - it is not a number any bank will ever use & it is generally a waste of money to purchase it. They are also selling you insurance you dont need.
  • undaunted
    undaunted Posts: 1,870 Forumite
    I'm not sure what their current position re credit reference agencies is - as far as I'm aware they used to do so only if it got to the CCJ stage. At the end of the day though if the poster has n't got the money then they can't pay regardless & it makes no odds either way really.

    As to Fuel Direct do you have any idea why this should be so? Court fines, Council tax & the like can be paid by deduction from benefits (regardless of whether you still live in a property or not) so why should energy debt be any more problematic?

    A previous Ofgem review here https://www.ofgem.gov.uk/ofgem-publications/57397/debt-review-report.pdf mentioned no specific bar in having switched supplier from their / DWP point of view - only for example on what debt was outstanding
  • MallyGirl
    MallyGirl Posts: 7,201 Senior Ambassador
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    npower appear as open accounts on my Experian credit report - no balance or status, they are just there. 1 for elec and one for gas
    I’m a Senior Forum Ambassador and I support the Forum Team on the Pensions, Annuities & Retirement Planning, Loans
    & Credit Cards boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.
    All views are my own and not the official line of MoneySavingExpert.
  • ethan123
    ethan123 Posts: 50 Forumite
    Part of the Furniture Combo Breaker
    edited 25 April 2014 at 2:53PM
    Hi there. I am currently behind with my Npower payments and have run up a bit of a bill.

    I am also planning to move into a new house as a "lodger", where I won't be the named account holder on any of my new landlord's Utility bills.

    Q: Am I right in assuming that my utility debt won't adversely effect my landlord in any way?
    ... even if they're also with Npower, and I give Npower my new address for future correspondence?

    :)
  • GingerBob_3
    GingerBob_3 Posts: 3,659 Forumite
    MallyGirl wrote: »
    npower appear as open accounts on my Experian credit report - no balance or status, they are just there. 1 for elec and one for gas

    nPower are now reporting to the CRAs. Good eh! The most incompetent, billigerent useless supplier of the lot, and now they can screw up your chances of a mortgage as well.
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