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Ppi claim

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When I got my mortgage with Lloyds tsb way back in 2001 I was told I needed payment protection. In 2008 I claimed on it as I was off work for a year with an illness. I still pay it. I am unsure if I can make a claim for something I was told I had to buy and didn't ask for even though I have used it. Can anyone advise me. Thanks

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  • [Deleted User]
    [Deleted User] Posts: 26,612 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    CIzzy wrote: »
    When I got my mortgage with Lloyds tsb way back in 2001 I was told I needed payment protection.
    They were obviously correct!
    CIzzy wrote: »
    In 2008 I claimed on it as I was off work for a year with an illness.
    So you did need the insurance!
    CIzzy wrote: »
    I am unsure if I can make a claim for something I was told I had to buy and didn't ask for even though I have used it.
    Mortgage payment protection insurance is sold on the basis that you need it because it protects probably your biggest single investment; your home. The Bank were allowed, therefore, to disturb you about the consequences of not being able to pay. It's even possible that you did have to take the insurance in order to qualify for free mortgage advice etc. This is not mis-selling.

    If you were to complain and be successful (which I have to say is extremely unlikely) any money paid to you during your year off work would be deducted from any redress awarded.

    The fact is you claimed on the insurance which shows that not only did you have need for it, you were also eligible to claim on it.
  • dunstonh
    dunstonh Posts: 119,743 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    When I got my mortgage with Lloyds tsb way back in 2001 I was told I needed payment protection.

    I am sure you were pleased they identified you had a financial need for it and you benefitted from it.

    I
    am unsure if I can make a claim for something I was told I had to buy and didn't ask for even though I have used it.

    You can still complain about it being mis-sold but your reasons for complaint are diminished. You cannot complain you didnt need it (as you did). You cant complain you were not eligible as it has paid out. You cant complain you didnt know about it as you claimed on it.

    In the unlikely event of your complaint being upheld, they would cancel the policy leaving you with no cover going forward and any redress payable would have the total amount paid out under the claim deducted from the redress. That may well be greater than the the redress resulting in zero payment.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • CIzzy
    CIzzy Posts: 2 Newbie
    Thanks for your feedback. I hope it didn't sound like I'm after a quick buck. Many thanks for your quick responses and setting me straight :)
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