Boiler won't ignite - britony combi SE boiler a

Good afternoon all

Our boiler seems to be going on the blink - since Friday night it has turned itself off three times, and we managed to restart using the 'reset' button, but this time it has gone off and I have spent most of today trying to restart it

I have called the landlord, but was told it will be at least a week with no heating and hotwater as we are not a priority (no babies or elderly in the house)

I have turned the entire boiler off serveral times in the vain hope this may do something, and have pressed the reset button about a million times - does anyone have any other suggestions? cheers
The opposite of what you know...is also true

Comments

  • giraffe69
    giraffe69 Posts: 3,595 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    When this happened to our boiler the cause was the circuit board and a new one was needed. Not a long job but a part plus labour that cost just over £125.
    I wouldn't put up with this "not a priority" nonsense. Have you thought about ringing at 2.30a.m. to ask why you aren't a priority?
  • ska_lover
    ska_lover Posts: 3,773 Forumite
    1,000 Posts Combo Breaker
    I have just rang them back, to be set as a priority you have to have young children or the eldery.

    I got the impression it could be days before they even send someone out
    The opposite of what you know...is also true
  • ska_lover
    ska_lover Posts: 3,773 Forumite
    1,000 Posts Combo Breaker
    fault code means ''Low water pressure in the Central Heating circuit.'' - water coming out of it now..
    The opposite of what you know...is also true
  • macman
    macman Posts: 53,129 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    What d you mean by 'water coming out of it now'?
    Have you checked the pressure gauge? If low then repressurise via the filling loop.
    No free lunch, and no free laptop ;)
  • silvercar
    silvercar Posts: 49,304 Ambassador
    Part of the Furniture 10,000 Posts Academoney Grad Name Dropper
    I have called the landlord, but was told it will be at least a week with no heating and hotwater as we are not a priority (no babies or elderly in the house)

    What sort of priority is this? Do you pay lower rent in order to be given a poorer service? You are entitled to your landlord acting in a timely manner, generally you should expect the same level of service as if your were a home owner and responsible for fixing the boiler yourself. Would you say you can live without hot water for a week? Complain. In writing.
    I'm a Forum Ambassador on the housing, mortgages & student money saving boards. I volunteer to help get your forum questions answered and keep the forum running smoothly. Forum Ambassadors are not moderators and don't read every post. If you spot an illegal or inappropriate post then please report it to forumteam@moneysavingexpert.com (it's not part of my role to deal with this). Any views are mine and not the official line of MoneySavingExpert.com.
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