Match Day Parking Charge

onefistintheair

Hello all,

I'd like to say it's a pleasure to be here, but under the following circumstances...

Today my fiance received a Notice to Keeper. It states that we outstayed our welcome at a retail park, where we spent approx 2hrs visiting the supermarket and surrounding stores.

It transpires, after some research, that the usual 3hr limit is reduced to 1hr 30mins on football match days, I assume to prevent football fans using the retail park. We were doing no such thing and were totally unaware of this rule. I'm not sure that we have reciepts to prove our visit to Asda, but we can certainly provide a bank statement showing the £100 transaction.

I'd very much appreciate some specific advice concerning the appeals process when such match day exceptions are enforced. How are we to know when match days are, considering we aren't football fans?

The retail park is in Cardiff and my fiance is the registered keeper and the addressee on the letter, as the driver is unidentifiable.

Regards and thanks...

Stroma

Well what a stupid rule, if you don't know there is match are you expected to read the fixture tables of games before shopping? I know that asda and kairdifffs ground , just wait for the notice to keeper to come, which is between days 29-56 after ticketing, then do an appeal to them, the wording you will find in the sticky thread by coupon mad.

If they then reject , you can go to the second stage appeal called popla, this forum has a 100% win rate there with forum assisted appeals. So two appeals job done. Ensure that you complain to the store manager at Asda take along some receipts and say Tesco will have your business in future if not cancelled.

onefistintheair

Thanks Stroma,

I should have been a bit clearer, it was the Notice to Keeper that she received today.

Do you think we should send the appeal template as is or amend it to suit the situation more aptly? For example: Should we state that this match day rule was in effect and that the driver was unaware/visiting Asda etc?

Hopefully this doesn't take up too much time, there's a lot of NOT watching football we could be getting on with.. :rotfl:

Thanks again..

Stroma

No just send the stock template letter to them, just add the keeper details, and post it via the post office with a free proof of postage,, if they offer sending it online, do that as well.

And i'm from 40 miles down the road but hope to visit that ground again in the premier league next season.

onefistintheair

Haha, I'm not so confident but cheers! :beer:

Coupon-mad

If it's Smart Parking, they will just cancel now.

onefistintheair

I'm afraid it was another company, whose details I removed from the original post after some advice.

If it's safe to do so, I can name the company if you think it can make a difference..?

da_rule

I saw that someone posted advice not to identify the Parking Company on another thread. Personally I don't see how it could harm. Most of these companies issue multiple tickets per site every day so it would be hard for them to identify you. Also, some PPC's require slightly different advice.

onefistintheair

In that case, for the benefit to future advice the company is New Generation.

In the meantime, I'm following Stroma's appreciated advice.

Coupon-mad

NGP are mentioned loads of times and nowt to be concerned about. Someone even served them with a 'PCN' of his own and got a payout:

http://parking-prankster.blogspot.co.uk/2013/10/parking-company-pay-motorists-pcn.html

But you will beat them at POPLA anyway - hope you have now read the NEWBIES thread and clicked on 'How to win at POPLA' in readiness for round two?

onefistintheair

I have, along with a bunch of other threads and I have to say that you guys seem to be doing a tremendous job.

Thank you.