broken wardrobe

foxxy123

Hi, can anyone help I bought a wardrobe buy now pay later its only 6 months old we moved it the other day and the bottom broke causing the wardrobe to slant to the right nearly squashing my six month pregnant daughter.I rang them their sending someone out in 18 days so ive had to dismantle it.IF found its not a manufacturers fault I will be charged 45 pound as I didnt take out there insurance. This is after delivering my furniture to the wrong house and stillwaiting 4 weeks later x

AnnieO1234

The pregnant daughter is irrelevant, at six months she shouldn't have been messing with heavy furniture anyway. The delivery problems are also irrelevant.

Stick to the facts. Does the instruction book give any details on how to move the wardrobe once built? If it does, and you haven't done it correctly and instead placed too much stress on the wrong place then it's entirely your fault. To be honest I wouldn't even think to call the manufacturer/seller if I had been lugging the furniture around and it broke. Gone are the days are solid wood, lifetime furniture; most is now lifestyle choice use for a few years and change.

Xxx

DomRavioli

So what is your query?

If it isn't an inherent fault, then as stated by you, you will be charged a call out fee.

Did it come assembled, or did you have to assemble it?

Surely the wardrobe was delivered to yourself, as you have it up and has been in situ for 6 months; the last sentence makes no sense.

neilmcl

foxxy123 wrote: »

Hi, can anyone help I bought a wardrobe buy now pay later its only 6 months old we moved it the other day and the bottom broke causing the wardrobe to slant to the right nearly squashing my six month pregnant daughter.I rang them their sending someone out in 18 days so ive had to dismantle it.IF found its not a manufacturers fault I will be charged 45 pound as I didnt take out there insurance. This is after delivering my furniture to the wrong house and stillwaiting 4 weeks later x

And your question is?

foxxy123

No it was flat packet and I had a handyman put it up and unfortunately we dont all have partners to move furniture about and needed to put my daughters breathing equipment nearer the bed and closer to the babys cot.I only asked for a polite reply not an analysis on my personal life

Fosterdog

It is possible the handyman built it incorrectly, he may have thought he knew what he was doing so not read the assembly instructions.

You haven't answered the question about whether the instructions say anything about how it should be moved?

neilmcl

foxxy123 wrote: »

No it was flat packet and I had a handyman put it up and unfortunately we dont all have partners to move furniture about and needed to put my daughters breathing equipment nearer the bed and closer to the babys cot.I only asked for a polite reply not an analysis on my personal life

You haven't actually "asked" for anything yet!

wealdroam

neilmcl wrote: »

You haven't actually "asked" for anything yet!

but the OP did say:

foxxy123 wrote: »

Hi, can anyone help...

Perhaps she wants someone to help her re-assemble it...
but you are right... it's not clear.

OP, was the wardrobe empty when you tried to move it?

visidigi

foxxy123 wrote: »

I only asked for a polite reply not an analysis on my personal life

I am NOT being rude when I say this BUT

the only reason you are getting a personal analysis of your life is you keep adding in detail that's not pertinent or relevant to the situation.

I can only assume you are asking what rights you have, and given a third party built it, it will probably come down to them as cause instead of the product.

Flat pack by default is never meant to be moved once built. I would actually say you run a very real risk of being charged the fee.

Again, stick to fact, not detail. Avoids you feeling like you're being picked on...

lincroft1710

visidigi wrote: »

Flat pack by default is never meant to be moved once built.

I was told this by a furniture supplier some 25 years ago, when a similar thing happened to me - wardrobes started to collapse when moved. I just re-assembled them.

bris

Wardrobes are tall and heavy, they normally sit in carpeted bedrooms, when you push against them to move them the carpet causes great friction and will stop the wardrobe moving, you push harder and boom the bottom falls apart.

You better be careful because if this is the scenario, (most likely as you said it broke whilst moving it) then they will know and charge for the call out.