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simply business with impossible conditions

Hi Guys,

I wanted to find out if anyone else has ever come across my current problem. I have a cleaning company and have used Simply Business for a couple of years, as it is due for renewal after having a discussion with them, I am told I have to DBS (the old CRB Checks) all staff EVERY YEAR plus I have to ensure all staff have two written references EVERY YEAR. Besides the fact that to renew all my staff DBS checks goes into nearly a thousand pound (I do them every 3 years myself), I cannot possible approach their referees EVERY year for a written reference....... What idiots decide these details????? Im astounded at their stupidity. So this means I have to get a DBS check done and two written references on each and every staff EVERY YEAR??? Help.....

Comments

  • kingstreet
    kingstreet Posts: 39,237 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Is this for some kind of insurance?

    Alternative provider?
    I am a mortgage broker. You should note that this site doesn't check my status as a Mortgage Adviser, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice. Please do not send PMs asking for one-to-one-advice, or representation.
  • Quentin
    Quentin Posts: 40,405 Forumite
    Presumably this is over your liability insurance??

    Maybe they are having lots of claims from contractors whose staff have been less than honest etc.

    All you can do is approach other brokers and see if they can help arrange cover with less requirements.

    If not, then this may be industry wide and you will have to increase your charges to cover the increased overheads.

    Hopefully your clients will appreciate the better vetting the cleaners get compared with their own staff!
  • InsideInsurance
    InsideInsurance Posts: 22,460 Forumite
    10,000 Posts Combo Breaker
    Get undated references from them so you can represent each time?

    The DBS is something that is more understandable if excessive.

    As Quentin says, approach another broker. Simply Business are more geared to the vSME market wanting simple off the shelf products. A decent local broker, not swintons, should be able to get something more appropriate for you.
  • dacouch
    dacouch Posts: 21,636 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Have a look at Camberford Law https://www.camberfordlaw.com or https://www.ssr.co.uk

    They both specialise in the cleaning industry.

    Do you have some kind of efficacy cover or fidelity guarantee cover ?
  • rs65
    rs65 Posts: 5,682 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper Combo Breaker
    jackie2029 wrote: »
    I cannot possible approach their referees EVERY year for a written reference....... What idiots decide these details????? Im astounded at their stupidity.

    That just sounds wrong to me.

    Even if you did approach referees, you cannot force them to reply to you. I certainly wouldn't give annual references for all former employees.
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