simply business with impossible conditions

jackie2029

Hi Guys,

I wanted to find out if anyone else has ever come across my current problem. I have a cleaning company and have used Simply Business for a couple of years, as it is due for renewal after having a discussion with them, I am told I have to DBS (the old CRB Checks) all staff EVERY YEAR plus I have to ensure all staff have two written references EVERY YEAR. Besides the fact that to renew all my staff DBS checks goes into nearly a thousand pound (I do them every 3 years myself), I cannot possible approach their referees EVERY year for a written reference....... What idiots decide these details????? Im astounded at their stupidity. So this means I have to get a DBS check done and two written references on each and every staff EVERY YEAR??? Help.....

kingstreet

Is this for some kind of insurance?

Alternative provider?

Quentin

Presumably this is over your liability insurance??

Maybe they are having lots of claims from contractors whose staff have been less than honest etc.

All you can do is approach other brokers and see if they can help arrange cover with less requirements.

If not, then this may be industry wide and you will have to increase your charges to cover the increased overheads.

Hopefully your clients will appreciate the better vetting the cleaners get compared with their own staff!

InsideInsurance

Get undated references from them so you can represent each time?

The DBS is something that is more understandable if excessive.

As Quentin says, approach another broker. Simply Business are more geared to the vSME market wanting simple off the shelf products. A decent local broker, not swintons, should be able to get something more appropriate for you.

dacouch

Have a look at Camberford Law https://www.camberfordlaw.com or https://www.ssr.co.uk

They both specialise in the cleaning industry.

Do you have some kind of efficacy cover or fidelity guarantee cover ?

rs65

jackie2029 wrote: »

I cannot possible approach their referees EVERY year for a written reference....... What idiots decide these details????? Im astounded at their stupidity.

That just sounds wrong to me.

Even if you did approach referees, you cannot force them to reply to you. I certainly wouldn't give annual references for all former employees.