Orange Premier Service

The_doomed

Recevied a letter from Orange to inform me I have been "chosen to join [their] Premier Service". It contains a backup sim card, a 20% discount card for orange stores and tellsme I get access to dedicated customer support team and will receive further offers over the next 12 months.

Anyone else received this?

mobilejunkie

Does that mean they'll only make you wait three hours before taking your call?

chilli_dog

I got one to, do you feel special?

If you call them they are supposed to answer the phone to you with in so many rings and they are supposed to answer all your questions without passing you to another person.

mobilejunkie

How many rings? Less than a thousand??

The_doomed

to be honest, in last few months ive not had any problems getting through to Orange

mobilejunkie

Me neither; I have a backdoor route which gets me through quite quickly then they transfer me equally quickly to the right departemtn. Having spent about 30 hours one weekend trying to get through and having all sorts of problems with them when I did I avoid the usual route.