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Final NOtice from G24. Please help!!

Hi.

I am new to this so would really appreciate some help :)

On the 24th Feb I received a final notice warning from G24 stating that on the 17th December 2013, I parked 136 minutes over my 90 minute over my time allowance. Okay fair enough BUT I'm I not suppose to receive a contractual parking charge letter that gives a discounted price and a chance to appeal?

Another thing which really winds me up about this is that the reason I was over my time that day is because the traffic in and out of the B&M car park that day was ridiculous, it was gridlocked dues to road works on the main road and the traffic lights...It was impossible for me to get out and I know that I got back to my car at least 20 minutes before my time ran out because I had to get to work.

Anyway I sent them a letter after receiving this 'final charge notice' in February stating that I don't understand why I have not been sent a contractual parking charge notice as surely I should of been as this incident happened in December! I also put on the letter that if they were to check the camera's they would see that it took a ridiculously long time to get out of the car park and surely they would take this into consideration. As how is the traffic flow on the main road my fault?!

But what really gets to me is I sent this letter two weeks ago and I received another letter stating that I have two options:
Either pay the fine or face debt recovery procedures and court action.

I am quite stressed out and scared about it now as I am getting threatening letters and I haven't even been offered the chance to appeal. I feel they are ignoring two of the letters I have sent, I am so unsure of what to do. When I first received the final notice letter I emailed POPLA to say that surely this is unfair I haven't received a first notice and haven't been offered a chance to appeal, plus how can I contra the traffic which ultimately made me go over my time in the car park. They sent one back stating that at this point it basically isn't an issue for them to deal with. I would of actually paid the the charge if id been giving the chance to appeal as I hate confrontation and I don't want debt collectors coming round my house. But now I think why the hell should I as they didn't even give me the chance to appeal by sending me a contractual parking charge notice before a final notice.


Please help :(:(:(
«1

Comments

  • You can safely ignore the muppets that are G24
    Proud to be a member of the Anti Enforcement Hobbyist Gang.:D:T
  • da_rule
    da_rule Posts: 3,618 Forumite
    Sixth Anniversary 1,000 Posts
    If you haven't received any notices then there are two things you can do:

    1) Complain to the BPA (contact details in Newbies sticky thread).
    2) Appeal to G24 anyway. Have a look at the 'So you think you've left it too late to appeal' section in the Newbies sticky thread.

    You can continue to ignore G24 as I don't believe they are particularly litigious.
  • spacey2012
    spacey2012 Posts: 5,836 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    The Final, final, final, final one is the really scary one.
    Be happy...;)
  • Mini1
    Mini1 Posts: 4 Newbie
    edited 9 April 2014 at 11:36PM
    I received another letter from G24 again today stating that again 'I could not appeal as it explained on the back of the contractual notice...blah blah I only had 14 days to appeal.' But I didn't receive a first notice and this is what I had said twice when I have wrote to them!! People keep telling me to ignore it but I'm worried that it will be taking further etc...even though I'm in the right, they just keep ignoring me. If I'm honest I can't be bothered to write to them anymore as it's clearly a waste of time and my resources! :(

    I also said in my first post that I had emailed POPLA and I haven't done that I have emailed the BPA (confused about the two) who stated that they were unable to do anything at this point but this was a month ago...don't really know why they said that as surely G24 not sending out a first parking charge notice is wrong practice :/
  • bazster
    bazster Posts: 7,436 Forumite
    1,000 Posts Combo Breaker
    Wrong practice is normal practice for these cowboys.

    They will not take it further. Some people here line their cat's litter tray with unpaid G24 notices, so many have they received.
    Je suis Charlie.
  • Stroma
    Stroma Posts: 7,971 Forumite
    Uniform Washer
    Have you complained to the retailer about them? If not, why not ?
    When posting a parking issue on MSE do not reveal any information that may enable PPCs to identify you. They DO monitor the forum.
    We don't need the following to help you.
    Name, Address, PCN Number, Exact Date Of Incident, Date On Invoice, Reg Number, Vehicle Picture, The Time You Entered & Left Car Park, Or The Amount of Time You Overstayed.
    :beer: Anti Enforcement Hobbyist Member :beer:
  • Hot_Bring
    Hot_Bring Posts: 1,596 Forumite
    Mini1 wrote: »
    I received another letter from G24 again today stating that again 'I could not appeal as it explained on the back of the contractual notice...blah blah I only had 14 days to appeal.' But I didn't receive a first notice and this is what I had said twice when I have wrote to them!! People keep telling me to ignore it but I'm worried that it will be taking further etc...even though I'm in the right, they just keep ignoring me. If I'm honest I can't be bothered to write to them anymore as it's clearly a waste of time and my resources! :(

    I also said in my first post that I had emailed POPLA and I haven't done that I have emailed the BPA (confused about the two) who stated that they were unable to do anything at this point but this was a month ago...don't really know why they said that as surely G24 not sending out a first parking charge notice is wrong practice :/

    Stop worrying - G24 won't take this anywhere and the letters will finally stop.

    I have some "outstanding" tickets with this bunch of bullies ( outstanding in that I haven't paid them rather than they're of very high quality ! ). About six weeks ago they phoned me and told me if I didn't pay they would take me to court. I replied that hell would have to freeze over before I paid and that they were too stupid to win at court. I also pointed out that they had NEVER taken anyone to court. The agent then became rather abusive - that's what happens when you rattle the cage of a dumb animal :rotfl:

    FYI, G24 really have NEVER done court and six weeks on guess if I've had any court papers ;) I do send them a weekly email reminding them of their promise but they never get back to me :D
    "The darkest places in hell are reserved for those who maintain their neutrality in times of moral crisis." - Dante Alighieri
  • Mini1
    Mini1 Posts: 4 Newbie
    I haven't told the retailer because this happened in December and I didn't start getting letters till February, so I thought it would be irrelevant to try that now. But I guess I could go in, I've heard that once it goes so far though the retailer cannot do anything though.
  • Redx
    Redx Posts: 38,084 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    do it anyway ! simplest way to get a cancellation if you were a customer, especially if the retailer is also the landowner as in theory it would be them that go to court, not that its likely to
  • Stroma
    Stroma Posts: 7,971 Forumite
    Uniform Washer
    Mini1 wrote: »
    I haven't told the retailer because this happened in December and I didn't start getting letters till February, so I thought it would be irrelevant to try that now. But I guess I could go in, I've heard that once it goes so far though the retailer cannot do anything though.

    You are thinking wrongly about this, the retailer or landowner are the principle here, meaning they have the power to force them to cancel. G24 are the agents only, they act for the principle, so if that principle says cancel then they must.
    When posting a parking issue on MSE do not reveal any information that may enable PPCs to identify you. They DO monitor the forum.
    We don't need the following to help you.
    Name, Address, PCN Number, Exact Date Of Incident, Date On Invoice, Reg Number, Vehicle Picture, The Time You Entered & Left Car Park, Or The Amount of Time You Overstayed.
    :beer: Anti Enforcement Hobbyist Member :beer:
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