We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
Misleading pricing at Matalan?
Comments
-
It's about time some legislation was brought in with these sort of signs. It's so misleading seeing offers then the small print underneath has different terms.
Oh come on now, matalan have Always worked this way. It's about time you stop posting that it's the retailers responsibility for all decisions and choices a consumer makes!0 -
I find it amazing how people are happy to accept big signs with big fonts, then a little bit of small print with loads of exceptions.Matalan have been a club since it was established, it is only now they are relaxing that.
More legislation? Aye right!
Take the 50% off signs you always see in most stores, when you get close there's a little 'up to' in the corner. If you look through the rail there's hardly any 50% bargains, even the one's there have never been sold at the higher price.
I know it's not illegal but I feel it should be.0 -
Because if it becomes the norm to take pointless issues to ceo's then that method gets diluted as a resolution channel when people have genuine issues.
Not reading terms on a sign is simply a waste of everyone's time...
Hmmm..... I wonder if you can hand on heart say you've never been misled by this. Reading the small print on signs is akin to reading all the small print for a credit card application - you should not have to do it!
This is not diluting a resolution channel, it is legitimately using a channel available to the consumer to bring something of importance to the CEO's attention.If you want proper advice, please consult a legal professional. I am not one! Thanks.0 -
Reading the small print on signs is akin to reading all the small print for a credit card application - you should not have to do it!
So how do you convey all the information in a complex contract such as a credit card agreement, where the variables and factors that can affect that contract are numerous?0 -
What I said was you should not have to do it. For a shop, the price should be the price, and with a credit card you should not almost 'have' (please note the inverted commas) to take it without reading, and quite possibly understanding the small print.
Returning to the matter in question, I believe firmly an email to the CEO is an entirely appropriate channel to use. Many times I've had constructive conversations with executives offices which have brought about a change in their practice, the most recent being just three weeks ago with my bank. This started over a £15 charge and resulted in a major change to their customer service structure. I think that is worthwhile.If you want proper advice, please consult a legal professional. I am not one! Thanks.0 -
How's that pedestal?0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 353.7K Banking & Borrowing
- 254.2K Reduce Debt & Boost Income
- 455.1K Spending & Discounts
- 246.8K Work, Benefits & Business
- 603.2K Mortgages, Homes & Bills
- 178.2K Life & Family
- 260.8K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards