BT Business Broadband problem !!!!!!!

Lifeisbutadream

I have been 'on hold' or waiting for an answer from BT for almost 8 hours in total over the past 2 weeks.

Broadband in my office stopped working on 19th June and I reported it for the first time on that day.

I have spoken to around 15 different people and still do not have the problem solved.

Every time I get through I have to go through the whole problem again.

I FEEL LIKE SCREAMING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!:mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad:

I am awaiting a router, which should have arrived last Thursday. Every day they say 'it will be with you tomorrow' every day it doesnt turn up and I have to ring and be on hold for hours all over again...

Does anyone know what I can do??

danzeg

pm sent

Dan