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strange one with o2, loan??

have been with o2 over 10 years always contract, now onto my 3rd iphone with them, each time its a 24 month renewal and im fine with that however upon logging onto my credit expert tonight i now have two 02 tabs and one of them says 'loan' £20 x 24" so basically it now appears to anyone searching my file that i have a loan when infact i dont can anyone shed some light as to whats going on?

Comments

  • chrisni1986
    chrisni1986 Posts: 25 Forumite
    edited 2 April 2014 at 6:01PM
    ok so i see now that they've changed things and phones and tarrifs are now seperate but why does it appear as a loan? are they basically putting it down as you've been 'loaned' the value of the phone?
  • grumbler
    grumbler Posts: 58,629 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    All mobile contracts (except sim-only) always were loans (often very expensive) and still are. O2 are the first to openly admit this and to show this explicitly.
  • ok so i see now that they've changed things and phones and tarrifs are now seperate but why does it appear as a loan? are they basically putting it down as you've been 'loaned' the value of the phone?

    The Refresh tariff treats your phone as a loan agreement. You are effectively taking finance out on the handset at 0% interest. Hope this helps
  • forgotmyname
    forgotmyname Posts: 32,833 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Would it make a difference to any lender?

    Made up numbers here but. Say £60 a month phone contract or a £20 a month phone contract and a £40 phone/tablet loan?

    I would have thought all they were interested in was the £60 a month outgoings that you already have?

    Yes/No or varies depending on lender?
    Censorship Reigns Supreme in Troll City...

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