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I want to close my Barclays account but

How long until my details/profile have been deleted?
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Comments

  • TadleyBaggie
    TadleyBaggie Posts: 6,739 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    It will stay on your credit record for 6 years. The bank may keep information on you for longer.
  • InsideInsurance
    InsideInsurance Posts: 22,460 Forumite
    10,000 Posts Combo Breaker
    Midslad27 wrote: »
    How long until my details/profile have been deleted?

    With who?

    Barclays themselves? They can hang on to the details for as long as they can justify a reason for doing so and certainly some banks never delete some data

    Externally, like the CRAs, then typically its 6 years
  • dumpyboy
    dumpyboy Posts: 379 Forumite
    edited 1 April 2014 at 10:32AM
    Can banks hold to information like that for as long as they like had a default in December 2007 partly settled in jan 2011 gone from credit file but nationwide quoted date register and paid yeserday so infect you past stays with you for ever the default was not with nationwide but a credit card from another provider frighten what your bank hold on you
  • InsideInsurance
    InsideInsurance Posts: 22,460 Forumite
    10,000 Posts Combo Breaker
    dumpyboy wrote: »
    Can banks hold to information like that for as long as they like

    Technically not, the Data Protection Act requires them to only keep hold of the data for as long as is necessary:
    http://ico.org.uk/Global/faqs/rights#f9AB0C279-8998-4E77-81F1-ED4E4A02698A

    Of cause "necessary" is a very wooly term and some may argue its necessary to keep details indefinitely but the ICO may not agree with that.

    One of the easiest ways for them to claim its necessary to keep your details indefinitely is so they maintain a record of your marketing preferences otherwise if they deleted them and received your details on list of data for sale they wouldn't know anymore that you'd opted out of marketing. Of cause why they'd need to keep data about your default is a harder thing to justify
  • grumbler
    grumbler Posts: 58,629 Forumite
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    ...Of cause why they'd need to keep data about your default is a harder thing to justify
    The justification is pretty obvious: they keep records of the customers they don't want to have business with. And AFAIK, nowhere does it say that they must forget everything after 6 years.
    Many bookies keep records of banned advantage players pretty much indefinitely.
  • InsideInsurance
    InsideInsurance Posts: 22,460 Forumite
    10,000 Posts Combo Breaker
    grumbler wrote: »
    The justification is pretty obvious: they keep records of the customers they don't want to have business with. And AFAIK, nowhere does it say that they must forget everything after 6 years.

    There is nothing that sets a timescale, only says whilst necessary.

    The above would assume that they have a business rule that they never deal with a customer that has defaulted ever again. Certainly with some banks this isnt the case as my ex went back and started banking with the bank that had made her bankrupt after it was discharged (unpaid)

    If their business rule is that they will consider anyone with defaults after X years then it would be hard for them to justify keeping the data after X years if anyone was to make a complaint to the ICO
  • dumpyboy
    dumpyboy Posts: 379 Forumite
    edited 1 April 2014 at 11:41AM
    Then this bring up credit blacklisting which this sites suggest is a myth (something I really wanted to believe) I do not think it was marketing reasons as they made it point blank clear that I would not get anything other the most basic bank account till 2024 at the best it suggest that they keep a copy of your credit file at the worst ie 2007 and base there decision on that
  • BillJones
    BillJones Posts: 2,187 Forumite
    The above would assume that they have a business rule that they never deal with a customer that has defaulted ever again.

    No it would not. It could just be that they will forever take the default into consideration.
  • BillJones
    BillJones Posts: 2,187 Forumite
    dumpyboy wrote: »
    Then this bring up credit blacklisting which this sites suggest is a myth (something I really wanted to believe) I do not think it was marketing reasons as they made it point blank clear that I would not get anything other the most basic bank account till 2024 at the best it suggest that they keep a copy of your credit file at the worst ie 2007 and base there decision on that

    That's surely their prerogative, though.

    They are under no obligation to deal with someone who they don't wish to deal with, and that can be forever if they choose.

    Personally, if I were running a business, I'd not imagine that it was a terrible business decision to ban for life anyone who'd reneged on a debt with me. Yes, you might miss out on a small amount of profit in the future, but it's quite likely that you will instead miss out on hassle and further losses.
  • zerog
    zerog Posts: 2,478 Forumite
    If really worried, just change your name and address, and open up new accounts. (Unlikely to have a mortgage if you have been bankrupt recently)
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