G24 Ticket

swale0

Evening all.

I've done my reading but I think I might have at least a slightly different set of circumstances.

I drive a relatives car while he is abroad so my first notification of this "final notice" was when I noticed it having gone to check on his house today.

The final notice was issued on the 25th of March for a breach of the terms and conditions dated 22nd of Jan. I can't argue with the pictures, I was there, all day in fact.

The primary difference I have with most of these cases is that I foolishly pay to park there on some days to go to work, as our office car park is on a rota. When I do park there, I pay £4.40 a day for the privilege.

Apparently on this day I forgot. Not to mention the useless online payment system, where days are often unselectable and it doesn't operate a log in system which will save your details, forcing you to put them in everytime, risking mistakes which they do not relent on (from others in my works experience).

So I can't really go with the appealing to the retailers better nature, as I wasn't there for them, I have missed the appeals process (however I understand if I ask my relative to defer the ticket to myself when he returns (this coming weekend) it will be transferred to me and the clock will reset) and I definitely was there in fact for too long.

I'm incredibly reluctant to pay these people again, even the £4.40 a day never mind the £100 charge, however I'm in a somewhat difficult situation as on the days where I don't have parking in work, I'm quite stuck as to where else to go.

Can you advise as to what my best course of action might be?

Thanks in advance.

da_rule

I would suggest that your relative names you as the driver. As you say this resets the clock, providing there was no notice attached to vehicle. You can then appeal using the template on the Newbie sticky thread.

swale0

Excellent, tried to pay for another day last week as well and the website wouldn't cooperate and it was too late in the day to contact their office.

I'll keep updating with how it goes.

ColliesCarer

Hot Bring's letter in quotes below has been very successfully used with G24 - who often cancel the charge pretty quickly following it's receipt.
Obviously either rephrase/take out the line about the registered keeper if you are appealing as the driver though.

Hot_Bring wrote: »

Or you can use this much shorter version ( successful at least 6 times so far ) :

Dear G24,

This is an appeal against the charge issued to the vehicle with the registration XXXXXX, charge reference XXXX.

It is the registered keepers assertion that :

1. The charge is not a genuine pre-estimate of loss.
2. That the signage does not conform to the BPA CoP to which G24 has committed.
3. That G24 has no authority to issue charges over the land in question.

As such the charge is rejected. You should now either cancel said charge or provide a POPLA code for the registered keeper to appeal to the independent adjudicator.

Any further correspondence other than confirmation of cancellation or a POPLA code will be considered harassment and could result in legal action being taken against you.

Yours,

Print name ( don't sign ).

swale0

So I'm yet to hear anything back after the letter was sent saying to pursue me for their "fine". In the meantime we have been sent another ticket having parked there though.

This time I screenshotted the form and and time I sent it explaining how their website wasn't working, so that one should be fine regardless.

Nothing more to report!

swale0

So I had the letter to me readdressing the notice last Friday (25/04), except the letter was dated the 11/04.


I've sent the above letter minus the registered keeper line to G24 today.


However worse yet, I've received another one (the registered keeper has), so I will go through the same process again. This time I took a screenshot of the form on their website explaining how the booking system was not working and hence I was unable to pay.


Do you think it's worth going down the "I tried to pay, here's proof" route, or the conventional Hot Bring-letter route?


Also, one of my colleagues has been hit with one of these. She parked, and paid for the privilege however managed to confuse hers and her husbands number plate, resulting in obviously the wrong number plate being entered.


She appealed, obviously as they have her money and she was lumped with the finem however POPLA have come back said she's liable as, in the assessors words, "it is not up to me to assess whether the operator would or would not exercise their discretion of cancelling the PCN on this occasion".


Apparently, they're not able to take into account mitigating circumstances. Is that not the role of POPLA? Anything you can recommend?

Hot_Bring

You should NEVER use mitigating circumstance with POPLA - your colleague has wasted her chance ! But please tell her not to pay it, POPLA can't demand you do !!!!!! G24 have NEVER EVER done court so your colleague is safe to ignore all the stupid letters she will get from G24 and their equally dumb debt collectors.

I still have two charges outstanding with G24 and I now send them a weekly email teasing them and saying come on where's my court papers. Guess how many times I've been taken to court by G24 ?

EDIT - should have answered your other question. If it were me I would just alter my letter slightly by adding the point that their payment system wasn't working and attached is the proof.

Redx

any popla appeal should always include not a genuine pre estimate of loss, no contract with landowner and poor signage not conforming to the BPA code of practice , even if there are mitigating circumstances (which can be added to the above, but not instead of)

clearly if g24 took this colleague to court (which they wont) then a judge would probably award in their favour , as a judge takes more into account

but its better to use the standard appeal points even if there are circumstances that can be explained , so as well as , not instead of

any popla appeal not having the required appeal points is generally doomed to failure, hence that failure - so dont replicate their errors

Coupon-mad

swale0 wrote: »

She appealed, obviously as they have her money and she was lumped with the finem however POPLA have come back said she's liable as, in the assessors words, "it is not up to me to assess whether the operator would or would not exercise their discretion of cancelling the PCN on this occasion".


Apparently, they're not able to take into account mitigating circumstances. Is that not the role of POPLA? Anything you can recommend?

Too late to recommend she does anything except research such things better next time - even the POPLA website tells her that mitigation isn't considered. You've seen from Hot Bring's appeal template what the main winning words are. What a completely wasted POPLA appeal your friend did, and she'll get junk mail for months now. Not that she should panic - they are letters we've all ignored for YEARS and are shown in the PPC letter chains sticky thread, second from the top by Crabman - she should look at the OLD pre-Oct link to the pics of the letters to now expect (and ignore). She does NOT pay them!

ColliesCarer

swale0 wrote: »

Apparently, they're not able to take into account mitigating circumstances. Is that not the role of POPLA? Anything you can recommend?

The POPLA web-site specifically excludes mitigation.
POPLA is funded by the BPA Ltd who are only a trade body paid for by guess who? Yep their parking company members.

Anyone attempting to do a POPLA without understanding what legal arguments are needed in order to beat a system that is loaded against them is doomed to failure.

Please tell your friend to come to the forum if they ever get another.

Edit: Apologies for the xover C-m

rdr

I got ncp to drop a charge by pointing out that they had made no loss: https://forums.moneysavingexpert.com/discussion/4957391