help please with Universal Wealth preservation Trust

ChesterDog

Although the company may not have been able to forsee the circumstances that have caused your trustee to be "away from the company", do you not feel that the trustee's incapacity in some respect was an event that ought to have been allowed for and procedures put in place to cover such an occurence in advance?

Do you not agree that the lack of foresight in this respect ought, at the very least, to make questionable the diligence of your company's operations?

Forummonster

How come anytime someone from the company official or not posts it gets removed by MSE? Are companies not allowed to respond? That hardly seems fair!

I thought MSE was supposed to be a fair and transparent place for people to discuss things with each other. If it is only one sided, then that somewhat undermines its credibility surely?! Seen some other posts disappear too so it seems that it is not just the company that is being targeted.

dunstonh

MSE does allow companies to respond but they have to get authorisation from the site first. Basically to make sure they are representing the company and know the board rules.

Doc_N

We really do need an authorised company response on this thread to allow both sides to be aired.

After two deleted attempts at responses from people claiming to represent the companies' viewpoints isn't it high time we had one?

alanq

Forummonster wrote: »

Are companies not allowed to respond?

They are by following the procedure set out in the forum rules.
See How Can My Company Get A Right Of Reply?

Right_of_Reply

I have never had an account before although I do follow lots of forum chats.
I have been following this thread and agreed with most people that the company should reply and put forward its response. When they did, I unfortunately missed it as it was removed quickly and thankfully was spotted before it was removed I assumed by MSE, which surprised and annoyed me somewhat.

I don't fully understand this market but do have some understanding as we do have a Trust (set up by my parents with another company) and I know that although the proceeds of the Trust will ultimately be for me and my children we don't actually own the contents of the Trust.

The reason I have actually now set up my first account is that I read earlier a response from an employee at Universal, who wrote this on her own behalf and who gave what I thought was a fair response but it was quickly removed I assume again by MSE. They pointed out something along the lines of their company had been slow to respond to a some customers due to unforeseen circumstances but had changed things to sort this going forward. The person stated along the lines that they and their colleagues all worked for a good company. I don't know the rights and wrongs of this case but Universal seems from looking at its website ( locations and vacancies ) that they are a reasonably sized company as they appear to have a lot of employees ( does anyone know how many people work there? it would be interesting to know if they are just a few people or employee a lot of people which I suspect).

So why have I joined and written this response? Well, I believe that although we can and should be able put our thoughts and highlight percieved wrongs it is not right for us to be hanging someone or a company without them having a right to reply and I am really disappointed at MSE for allowing a few individuals to post attacks (which is their right ) but not either letting the company reply (in the removed post by the employee, they pointed out that their company has been trying for days to set up a company account with MSE but had been ignored! ) or equally importantly that the staff member who wrote on her own behalf ( like the rest of us) was not be able to pass what looked like a reasonable independent comment on something that could possibly affect her and her colleagues jobs.

The purpose of this site, is in my opinion, to highlight potential wrongs and give advice which is vitally important but not hang out to dry a company that cannot have the 'Right of Reply'.

I hope the employee that posted their response puts it on again so that we can all see both sides and that MSE is fair and reasonable and lets the company have its reply as well as I cannot see any reason why it has been removing these responses while not then letting a formal reply be posted.

le_loup

All these first time posters standing up for the company?
Rat I a smell - rearrange into a well known phrase or saying.

jimjames

Forummonster wrote: »

How come anytime someone from the company official or not posts it gets removed by MSE? Are companies not allowed to respond? That hardly seems fair!

Did you join up just to post that? One might even think you worked for Universal Wealth trust!

Right_of_Reply

For the record, I was not sticking up for the company just the right of reply. I don't know whether they are good or bad or just had problems but as always there are two sides to things and I like to see both sides before making a judgement

Really strange that you don't look at the context of my message. It is simply that we should all be able to give our opinions, which means both sides of a discussion. It appears as though you are more interested it having an opinion but not listening to others. You have not I notice worried about a number of others posters who asked exactly the same as me about why there had been no response allowed from the company originally. It appears that, as they have done lots of posts and are already in the club it was ok for them to write and ask the same thing.

If I was writing from the company (which I am not) would it be a bad thing to have heard their side.... I think not.

I have regulary followed chats for many years and find most very informative and very balanced and was just rather confused by MSE not airing both sides, I was not criticising the posters as I don't know if they are correct or not and without more knowledge would not think to judge them but I will not just accept them as being correct and turn on the company or an individual just because they they say so.

With regards to a first time post, we all have to do it once. Perhaps I will post on other sites but may not bother if it a closed shop for regular posters only as I may well be criticised for only having posted a couple of time previously this time!

The focus in my view should be on all parties ( unless libellous ) being able to post and that includes me!

grey_gym_sock

Right_of_Reply wrote: »

For the record, I was not sticking up for the company just the right of reply.

in case you (or anybody else reading this) doesn't know how this works: UWT can reply, but they need to go through the proper procedure, and have an account set up as an official company representative account. this is (i assume) partly to protect them. i saw one post (before it was deleted) which purported to be from UWT, but i have no way of knowing whether it really was.