Not New for Old Cover to replace kitchen items

sherer

Hi


Bit of a long story this one but I had some items placed in storage while I was moving house and now my removers have lost most of my kitchen items.


I don't currently have a full copy of the following but it was an open cover policy with Delta Lloyd Schadeverzekering NV. I plan to get a full copy of the policy soon.


The items that have been lost of kitchen items, e.g pots and pans, kitchen utensils etc.


From my point of view these items should be excluded from a "not new for old" policy as a) you can't buy most of these items second hand and b) there is a hygiene risk associated with second hand kitchen equipment.


I now have a settlement back from the removers that has devalued my items due to age, but as these aren't white goods, I feel these shouldn't be covered by that.


Obviously I don't have the full policy to see the wording but where would I stand in this case with items that can't realistically be bought second hand and can only be replaced new on such a policy

Quentin

If the cover isn't "new for old" it makes no difference whether or not the items can be bought second hand.

You covered them on the basis you would be paid what they were worth, not what they would cost to replace.

InsideInsurance

As it is a liability policy effectively protecting the removers then it will be on an indemnity basis - ie secondhand value not "new for old".

Depending on your home insurance terms you may be able to claim from that which probably is new for old. They would then attempt to recover their outlay from the removers. The issue will be that if your contract with them explicitly states the limit of liability is indemnity then what they can recover will be limited and itll then count as a fault claim

sherer

Hi InsideInsurance thanks for the info.


I guess I really need to look at the policy in full but the overview I have been given says it was an indemnity one.


I didn't take out this policy it is the one the removal firm have that is processing the claim. My old contents insurance has now lapsed and I don't have a new one yet as I've just moved in.


Surely with an indemnity policy, although it isn't new for old, it does cover replacing the items. If the items, e.g a wood spoon and cutlery can't be bought second hand the cost of replacing would be the new price. How do these policies usually work ? Surely there must be a small print about value if the item is no longer available ?

InsideInsurance

Indemnity is purely to put you back in the same financial position again, ie give you the value of the item at the point of loss. Simplistically, what you'd get for it/ have to spend to buy it on eBay.

You can certainly buy both used on ebay, looking at cutlery there is over 1,340 sets of used cutlery currently listed

New for old has to have special terms for things no longer available, normally its their last selling price, but indemnity doesn't. The only time you will tend to get anything different is things like dentures which whilst you can sell them on eBay (there is a dozen or so pairs at the moment on there) it isnt something you can in any way buy secondhand for use and they have a fairly long lifespan.