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cajef

podiluska wrote: »

And plusnet still haven't provided a satisfactory explanation

Depends on what you consider is a satisfactory explanation, Plusnet have kept all their customers informed as to what happened, and the necessary steps they are taking to solve the problem, which is more than a lot of ISP's would do.

and it's just the latest example of their inherent incompetence. Really, steer clear.

Is this just your opinion, or is it based of your personal experience of Plusnet?

I have been a customer of theirs for over 2 years, and am the first to admit that while they have had internal problems, as far as stability of my connection and internet use are concerned I have no cause to fault them, and there are far worse ISP's out there than Plusnet.

podiluska

cajef wrote: »

which is more than a lot of ISP's would do.

More than most would have to, unfortunately.

Is this just your opinion, or is it based of your personal experience of Plusnet?

It's both. But this is diverging from the original topic. I agree the connection was fine, but security of my personal information is vital.