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Charge notice from TPS ( Surrey)

I received a NtK yesterday but not as the driver who seem to have lost the original PCN (date of event - 17th Feb. 2014.) Can he still appeal to the Store but as I'm not sure if he was a customer, would it do any good ?
Should I go ahead to appeal on their appeal website? I have read the cases posted and my head is in a whirl ! But I should give this a go as paying £90 for less than 20 minutes parking seem over the top.
Thank you in anticipation for any advice.

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