Sky BB Availability Checker

beverley123

As an existing Sky TV customer currently with AOL, I checked Sky availability on their website and was informed it isn't available to me. I live in a rural area just outside of Carlisle but have a Carlisle phone number (Carlisle's exchange has Sky LLU). My current speed is abysmal but is functional nevertheless, so why would I be unable to change to Sky? I would like to change more for the cost benefits than performance improvements.

Tropez

One possibility is that there are no available slots on the exchange for Sky to use to connect you. There's limited available space on their kit at the exchange.

You could call Sky to confirm if this is the case?

macman

That's a huge exchange (36,000 residential customers), so may well be fully subscribed for Sky LLU.
Are you sure that you are on the actual Carlisle exchange and not a smaller neighbouring non-LLU one? Do an exchange search on wwwsamknows.com to check.

beverley123

macman wrote: »

That's a huge exchange (36,000 residential customers), so may well be fully subscribed for Sky LLU.
Are you sure that you are on the actual Carlisle exchange and not a smaller neighbouring non-LLU one?

Yes, I'm on the Carlisle exchange (01228 number).

The following providers are shown as available when entering my phone no. and post code on Samknows.

• BT Wholesale ADSL
• BT Wholesale ADSL Max
• BT Wholesale WBC (21CN)
• BT Wholesale SDSL
• AOL LLU
• O2 / Be LLU
• Bulldog LLU
• TalkTalk (CPW) LLU
• Sky Broadband / Easynet LLU
• Tiscali LLU

EIGHTOF8

I have been trying to get Sky broadband on their site for a few hours. I was trying to get a deal via top cash back. There seems to be an online issue with Sky's broadband checker at the moment. May be worth calling the number you get off them when the online site fails.

"An error has occuredUnfortunately, we have been unable to proceed with your order. To continue by phone, please call 08442 411 818." Or 020 7126 7020