Have your Say on Government Motoring Agencies

UKParliament

Hello MSE'ers!


The House of Commons Transport Committee (which scrutinises the Department for Transport) needs your experiences of using services provided by Government motoring agencies*


Whether you’re a private vehicle owner, licensed taxi driver, haulier or other road user – please fill out our online survey to help us build a better picture of motorists’ experiences.


The survey will remain open until Tuesday 22 April 2014:

Online Survey: Government Motoring Agencies: the user experience



About the Inquiry:

Launching the online survey Louise Ellman, Chair of the Transport Committee, said today,

“The Government’s motoring agencies are changing and two (DSA and VOSA) are shortly to merge. All of them rely increasingly on websites and email for delivering services.

We need to find out if these changes will deliver a better service when you do things like book a driving or vehicle test, apply for a driving, PSV or HGV license, register a vehicle or submit a SORN, and seek authorisation for motor vehicles, systems and components.

Your experiences will form an important part of the evidence we gather for our inquiry. If you find these services easy to access, affordable and well run please tell us via our survey. And if you face problems please tell us how these arose and whether they were dealt with quickly and fairly.”


Find out More:

To keep up to date with the progress of the inquiry go to Inquiry page: Government motoring agencies - the user perspective

For more information about the work of the Commons Transport Committee visit the Transport Committee Homepage


*The Driver and Vehicle Licensing Agency (DVLA), the soon to be merged Driving Standards Agency (DSA) and Vehicle and Operator Services Agency (VOSA), and the Vehicle Certification Agency (VCA).


Please note no personal details are requested by this survey however your input will help to inform the work of the Committee.

Many thanks
DOT

scotsbob

House_of_Commons_Rep_(DOT) wrote: »

The Commons Transport Committee needs your experiences

"We do not work for or represent the government"


Who exactly is this for then? You don't work for the government but you are collecting information for the government. Isn't that a bit of a paradox?

If I was collecting information for the government I would say I was working for them.

UKParliament

scotsbob wrote: »

"We do not work for or represent the government"


Who exactly is this for then? You don't work for the government but you are collecting information for the government. Isn't that a bit of a paradox?

If I was collecting information for the government I would say I was working for them.

Hi scotsbob

We don't work for or represent the government - that is correct. The House of Commons Transport Committee is a Committee of MPs who scrutinise the work of the government's Department for Transport and associated agencies.

Your experiences and your responses to the survey are being requested by the Transport Committee so they can inform their inquiry into Government Motoring Agencies.

To find out more about the work of the Committee please do visit: http://www.parliament.uk/business/committees/committees-a-z/commons-select/transport-committee/role/

Thanks
DOT

Mr_Mink

House_of_Commons_Rep_(DOT) wrote: »

The survey will remain open until Tuesday 21 April 2014:

The 21st is actually a Monday (I should know, it's my birthday )

UKParliament

Mr_Mink wrote: »

The 21st is actually a Monday (I should know, it's my birthday )

thanks Mr Mink! We'll edit that now.

DOT

scotsbob

Mr_Mink wrote: »

The 21st is actually a Monday (I should know, it's my birthday )

LOL, he is confused about who he works for, confused about the date and yet someone thought he was the ideal chap to represent them here.:rotfl::rotfl::rotfl::rotfl::rotfl::rotfl:

Nodding_Donkey

OOOH so we can complain about DVLA releasing keeper details to parking parasites who breach not only the BPA code of practice but also the DVLAs own KADOE contract?

Get in.

Nodding_Donkey

Mr_Mink wrote: »

The 21st is actually a Monday (I should know, it's my birthday )

Expecting to hear the truth from a politician is an obvious schoolboy error Mr Mink

UKParliament

Hi Nodding Donkey

There is a comments box if you would like to add your comment on the survey about your user experience of government driving agencies.

Please do fill out the survey! Any experiences will help to inform the recommendations of the Select Committee.

Thanks
DOT

AdrianC

scotsbob wrote: »

LOL, he is confused about who he works for

I don't think he's the one who's confused about that.

You seem to be confusing "The Government" with the "House of Commons" - they're very different, but related. Any HoC committee is politically impartial and composed of members of all major parties. The Gov't is definitely not politically impartial, and is formed by the political party which wins most seats at the General Election. If there's no overall majority for any party, the largest party can choose to form a minority Gov't or can seek a coalition to form a majority Gov't (as in 2010).

Official Rep - I presume this is good for wider dissemination?

UKParliament

AdrianC -

the information is definitely good for wider dissemination.

Many thanks
DOT