We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
House Insurance Clain advice
Options
monkeydo
Posts: 35 Forumite
Hi,
After some advice on storm damage to Conservatory. It is still standing but the wind has shaken it and there is now a very minimal (less than mm but can see light through it ) gap between the conservatory and the house and needs repairing.
WE bought the house last year and had a home buyers report stating that the conservatory was in a satisfactory condition with no significant defects. But did specify that legal advisor should check whether planning permission was granted (wasn't required) and a member registered with FENSA installed the glazing (haven't been given this info).
I have been forwarded the receipt for the Conservatory which was built in June 2012 but there are no details relating to the installation. I have asked out solicitor to check on this. I do not who installed the conservatory at this stage and cannot confirm whether it was by a professional or not, I have requested this info from solicitor.
I have tried to claim from the house insurance who sent a surveyor out who stated the conservatory wasn't of sound construction and that we would need to hire an Engineer to dispute his findings.
We are trying to decide whether to try and get the work done by a local firm and just pay it or try and fight the decision made by the insurers, which could be costly and not necessarily get the right result for us.
Any advice welcome,
Is the solicitor at fault if the FENSA certificate was never received?
Should we try and fight the decision by the insurers?
Has anyone had any success? We are with Tesco finest insurance.
After some advice on storm damage to Conservatory. It is still standing but the wind has shaken it and there is now a very minimal (less than mm but can see light through it ) gap between the conservatory and the house and needs repairing.
WE bought the house last year and had a home buyers report stating that the conservatory was in a satisfactory condition with no significant defects. But did specify that legal advisor should check whether planning permission was granted (wasn't required) and a member registered with FENSA installed the glazing (haven't been given this info).
I have been forwarded the receipt for the Conservatory which was built in June 2012 but there are no details relating to the installation. I have asked out solicitor to check on this. I do not who installed the conservatory at this stage and cannot confirm whether it was by a professional or not, I have requested this info from solicitor.
I have tried to claim from the house insurance who sent a surveyor out who stated the conservatory wasn't of sound construction and that we would need to hire an Engineer to dispute his findings.
We are trying to decide whether to try and get the work done by a local firm and just pay it or try and fight the decision made by the insurers, which could be costly and not necessarily get the right result for us.
Any advice welcome,
Is the solicitor at fault if the FENSA certificate was never received?
Should we try and fight the decision by the insurers?
Has anyone had any success? We are with Tesco finest insurance.
0
Comments
-
Insurers are correct, as it sounds lile the installation is fault. If there is any guarantee for the conservatory work that was passed to you on buying the house, this is the way forward. If there is no such guarantee, then you will have to pay for the works yourself.
FENSA may be aware of any guarantee for the conservatory, if you don't have the details.The comments I post are personal opinion. Always refer to official information sources before relying on internet forums. If you have a problem with any organisation, enter into their official complaints process at the earliest opportunity, as sometimes complaints have to be started within a certain time frame.0 -
Less than a mm? Obviously can't see it from here, but I wouldn't have involved the insurance. Sounds like a bead of silicone would cure it.0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 351K Banking & Borrowing
- 253.1K Reduce Debt & Boost Income
- 453.6K Spending & Discounts
- 244K Work, Benefits & Business
- 599K Mortgages, Homes & Bills
- 176.9K Life & Family
- 257.4K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.6K Read-Only Boards