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natwest credit card and the debt collection angency

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  • rog2
    rog2 Posts: 11,650 Forumite
    10,000 Posts Combo Breaker
    Have sent you a PM, Kurjam.
    Don't give in now.
    I am NOT, nor do I profess to be, a Qualified Debt Adviser. I have made MANY mistakes and have OFTEN been the unwitting victim of the the shamefull tactics of the Financial Industry.
    If any of my experiences, or the knowledge that I have gained from those experiences, can help anyone who finds themselves in similar circumstances, then my experiences have not been in vain.

    HMRC Bankruptcy Statistic - 26th October 2006 - 23rd April 2007 BCSC Member No. 7

    DFW Nerd # 166 PROUD TO BE DEALING WITH MY DEBTS
  • kurjam
    kurjam Posts: 1,342 Forumite
    ras - yes i am ok, i am not giving in, i am now waiting till july 18th to see if they are going to send me the paperwork i need (i dont think they will), i have the other letter printed off telling them to remove my phone number from there system (it seems i can bar there number from ringing me as its a normal landline number not a switchboard or call centre)...

    will keep you all informed......
    on july 18th should i send a reminder letter to them ?? if yes what do i put in it, i want to be prepared in advance !!
  • RAS
    RAS Posts: 35,644 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Kurjam

    Expletive deleted.

    Sorry I lost it a bit yesterday. needed to get out for a meeting and was a bit rushed.

    What will the debt collectors yelling on one sidde and me going on the other... Oh dear

    Rog suggested that you got some independent advice from one of the debt charities rather than relying us amateurs. Theese are CCCS, Payplan, National Debtline and CAB. Well CCCS_Mathew and CCCS_Emily have just been allowed to register officially. So it might be worth find one of them an asking them to look at your case.

    Then you can have some impartial advice.
    If you've have not made a mistake, you've made nothing
  • kurjam
    kurjam Posts: 1,342 Forumite
    i sent the number telling them to remove my phone number, i am just going to sit and wait and see what happens.
    not going to let them get me in a state of panic it not worth it, at the end of the day the worse that can happen is it goes to court and i arrange payments that way...
    i dont think they have the paperwork i need to see, when next wednesday gets here if they have not sent the paperwork do i send a reminder letter ??? does anyone know what i should put in this letter if i need to send another
  • CCCS_Matthew
    CCCS_Matthew Posts: 922 Organisation Representative
    Part of the Furniture Combo Breaker
    Kurjam, I've PM'd you
    I am a Debt Counsellor that works for the CCCS and have specific permission from Martin, to post on these boards to try and help those in debt. Read more information on the CCCS and what it does in the Debt Problems: What to do and where to get help article.

    CCCS is a registered charity, and there is no charge whatsoever for any of the services we provide to our clients. We take great pride in offering first class help and advice, but we only offer this where we have been able to fully explore and understand your circumstances with you. We want to help you understand these choices and their possible implications but not make them for you.
  • kurjam
    kurjam Posts: 1,342 Forumite
    well still no cca !!
    they have till july 18th next week, do i need to send a reminder letter ??
    or do i just wait a bit longer and if so how long do i wait ??thank you
  • kurjam
    kurjam Posts: 1,342 Forumite
    CLIENT NAME: *********
    CLIENT REFERENCE NO.: *******
    AIC CASE NO.: *******
    OUTSTANDING BALANCE: *******
    Dear ************
    We have been unable to come to an acceptable arrangement with you regarding the repayment of your outstanding balance. This has left AIC with no other alternative but to recommend that our Client initiate further action against you.
    This could also result in further costs being added to your account and damage to your credit status, which could affect your ability to obtain credit in the future. This is your last chance to work together with us to prevent this from happening.
    It is in your best interest to come to a mutually acceptable agreement. Therefore please contact our offices on the telephone number below to discuss the matter further. Alternatively you can complete the enclosed financial statement and return it to our office within 7 days of postmark together with an offer of payment and remembering to include your first instalment. To ensure immediate credit to your account you must write your AIC case number on the back of any cheque/postal order/bankers draft and also return a copy of this letter with your remittance.
    If you are unable to pay please call us on the number below to discuss any alternative methods.
    No further warning will be provided to you and you should therefore be aware that this is the final opportunity to resolve the matter with AIC.
    Yours sincerely



    july the 18th is tomorrow, should i contact the office of fair trading tomorrow or do i need to give them more time....., they have had 14 days.
    thank you
  • rog2
    rog2 Posts: 11,650 Forumite
    10,000 Posts Combo Breaker
    Hi kurjam - I know it is difficult, but my advice would be to ignore the letter. In the unlikely event of it going to court, then you should produce documentary evidence of your requests for CCA and the judge will give CIA a taste of their own medicine.
    If, as previously advised, you are talking with one of the Debt Counselling Charities, show that letter to them, and take their advice.
    I am NOT, nor do I profess to be, a Qualified Debt Adviser. I have made MANY mistakes and have OFTEN been the unwitting victim of the the shamefull tactics of the Financial Industry.
    If any of my experiences, or the knowledge that I have gained from those experiences, can help anyone who finds themselves in similar circumstances, then my experiences have not been in vain.

    HMRC Bankruptcy Statistic - 26th October 2006 - 23rd April 2007 BCSC Member No. 7

    DFW Nerd # 166 PROUD TO BE DEALING WITH MY DEBTS
  • kurjam
    kurjam Posts: 1,342 Forumite
    i am not talking to a debt counselling charity is it worth me ringing them ??
    and who should i phone who wouldbe best ??

    do i contact cia about the cca as it 14 days +2 tomorrow ??
    or do i just wait another 30days ??

    when do i contact office of fair trading ??

    thanks for any help !!
  • RAS
    RAS Posts: 35,644 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Kurjam

    Frankly this is outrageous.

    However, given the vague threat of further action, I suspect what this means is that they do not have the documentation to back up their claim that you owe them money. So they think that being nasty may frighten you into coughing up.

    If they do not produce the CCA and letter of assignment by tomorrow then they cannot pursue you through the courts for this. We will find a letter that you can send reminding them of this (another weller special) but I think we need to beef that up with reference to a few of the regulations that they are breaking.

    After another 30 days, you can write to them and advise them that they have been extracting money without the legal right and they have to pay you back anything you have already sent them.

    Since the debt is in dispute, they are breaking the rules writing to you in this manner anyway, so I would be inclind to talk to Trading Standards on the phone today. Get a photocopies of the letters they have sent and wait until Thursday. If there is no CCA, then that will boost your complaint, so it is worth waiting until then to send the documentary evidence.

    Will check re the Financial Ombudsman as well.

    Keep your chin up.
    If you've have not made a mistake, you've made nothing
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