ERUDIO student loans help

erudioed

i guess the main deferment period is coming around again as well, so it will be interesting to see of they stick to sending the DAFs out 8 weeks before the deferment deadline instead of the 4 weeks they managed last year. I think official complaints en-masse, noting what happened last year, would lead to quite a few penalties for Erudio if it doesnt sort its act out!

Brooker_Dave

The regulators seem to leave erudio to do whatever they like.

rizla_king

would be very damaging politically if they didnt. regulators know who pays their wages and can put them out of work with a few extra paragraphs in the latest finance act

Brooker_Dave

rizla_king wrote: »

would be very damaging politically if they didnt. regulators know who pays their wages and can put them out of work with a few extra paragraphs in the latest finance act

Regulators have done nothing up until now, what makes you think the future will be any different?

rizla_king

Brooker_Dave wrote: »

Regulators have done nothing up until now, what makes you think the future will be any different?

I dont

you misread

me 'would be very damaging politically if they didnt'

commenting on your 'leave erudio to do whatever they like'

i.e.

would be very damaging politically if they didnt leave erudio to do whatever they like

Lungboy

anna2007 wrote: »

My understanding is that anyone with a legal claim against Erudio would have the right to request the whole document as evidence, and Erudio/BIS wouldn't have the FOI exemptions to hide behind?

Why do you think this?

kern_debug

Hello.

I'd like to post some descriptions of my interactions with Erudio Student Loans front, and the Financial Ombudsman Service. These regard my application for deferment, and subsequent FOS case. The FOS adjudication is in final stages, so I'm wondering if this is the best thread, and if I can talk all about it without prejudicing what happens.

erudioed

I'd like to hear about it!

kern_debug

After receiving a letter claiming that my single student loan, from the very first year of issue had been acquired by Erudio Student Loans , I read over the subsequent "DAF".

Put briefly, semantics in text can sometimes bug me, especially where attempts are made to bind me to legal agreements. Introduce coercion by financial levers, and potential menaces in the form of men coming to my house to take away my peace kit, and I become motivated to seek solutions.

I filled in more of the DAF than I technically needed to, figuring that most of the information was publicly available, but just couldn't sign the legal contract part... something to do with logic circuits, and melting componentry, or my mind bending in recursive defiance.

The direct debit mandate was so difficult for me, really very difficult, my head was on the desk because of the wording. I went to my bank to try to somehow authorise them instead, but to be brief I finally got my brain to find some way of interpreting the context. It was so hard.

I also contacted my employer, and arranged for them to confirm to ESL the amount I had earned.

I stitched the following signed letter to the DAF, and submitted them with my wage slips as my application for deferment.

:

Erudio Student Loans Ltd., #my name and address#
PO Box 580,
Rotherham, S63 3FR. 14 November, 2014.
NOTICE
Account No: ################.
Your reference: ###############.


Dear Erudio Student Loans Limited,
in response to your recent letter regarding my debt to The Student Loans Company Limited.

I have provided information on the forms which you provided. I have not signed any declarations to you because those declarations seem to conflate assurances that my provisions are correct, with consent to other uses of my person. In order to clarify this unfortunate administrative oversight I hereby declare that the information I have given is correct to the best of my knowledge, and that I am willing to discuss and clarify information which is relevant to applying statues.

I have provided photocopies of my previous four wage slips. These slips are from my only employment, as a cleaner.

I have provided an authorisation to my bank for direct debit payments. I also previously provided these details in good faith to your company by telephone, to your operative #### (nnnnnn) on November 14th, at around 15:45.

I believe am not obliged to provide any other personal information.

I am happy to abide by my original contract with Student Loans Company Ltd., if you are that very same company.

No company may unlawfully compel me to enter into an agreement nor to contract with them.

I do not consent to the sharing of my personal information, and the Data Protection Act would protect me from such activity.

I will not tolerate circulation of false information about myself, and would consider such activity slanderous and/or libelous, accordingly.

I have previously requested a statement of account from you by telephone, from your operative ##### (nnnnnn) on November 7th, at around 15:20; this relates to the Consumer Credit Act 1974 (sections 77-79).

I also requested a copy of the contract which you claim I have with you.

Relevant Legislation:

The Consumer Credit Act 1974.

The Education (Student Loans) Regulations 1996.

Deferment

11. (1) Subject to the provisions of this regulation, a borrower shall be entitled to defer making repayments of his loan if—

(a)he satisfies the loans administrator—

(i)that this gross income for the month preceding the month in which he applies for deferment does not exceed the product of £1,267 and the annual adjustment, and

(ii)if the loans administrator so requires, that his gross average monthly income during the three months immediately following the month first referred to in sub-paragraph (a) will not or is unlikely to exceed that amount; .

Yours Faithfully,
#my signature was here#
#my name#.

kern_debug

erudioed wrote: »

I'd like to hear about it!

The twitter account "@erudioed" was very useful for me when I eventually found it.