phone contract 3mnth 3phones 3 months

defomeste

Someone please help
Contract with three three month old
Acer liquid no connection replaced
2nd Acer damaged with loose screen bad tethering capability
Then after alot of stress and time I was sent a experia j
This too is rubbish.it had been discontinued in noNovember now it March only had it two weeks surely she would have knew this prior to sending it as a replacement for a new jellybean os android phone?have to phone her tomorrow so a little late I know sRory
Am I entitled to a free upgrade to a top range phone
Or have I got w cliam.for the small courts??
Please help me urgency needed

macman

You are entitled to a replacement of an equal or higher standard. But the provider can also repair; it's at their discretion. Any replacement can also be a refurb, not a new one. But why does the fact that the phone is discontinued make it 'rubbish'? Thy won't change it unless there is something wrong with it.
Handsets are often discontinued within months of release, that doesn't mean you get a new one.