New laptop - and where to buy?

macman

No need to reinstall from disk, just do a Factory Restore from the recovery partition, first having backed up your data.

Happibunni

closed wrote: »

https://forums.moneysavingexpert.com/discussion/2436849

if you've moved your data to an external drive, have it nowhere else, and it fails, they're gone.

Thanks for your help, much appreciated :T :j

Happibunni

macman wrote: »

No need to reinstall from disk, just do a Factory Restore from the recovery partition, first having backed up your data.

As I've said, am not tech savvy, don't know what the recovery partition is. Can you explain a wee bit more?

NiftyDigits

Look here

Alternatively, you can run a clean install with an up to date OEM disc.

There is a third option....

Happibunni

Many thanks to all who posted - especially NiftyDigits who took the time to PM me, much appreciated.

Situation now resolved, my recent birthday brought the gift of a new laptop - just need to master Windows 8.1 now!