Shop & Scan

fly-catchers

Mine glitched a while back where all my favourites and others I had scanned were replaced with unrecognisable foreign food brands! I contacted them but was told just to choose something similar! Can’t imagine that choosing items that were clearly from Walmart in the US would have much use to them! This glitch still crops on the odd shopping diary from them but one or two items are recognisable. So those diary’s I eat the same for every meal!

Clutterfree

Chocmonster7 said:

I'm doing the Food Diary again and I do wish they'd revamp it so it wasn't quite so fixed around set meals. There's no way to add in things like drinks you have during the day (I always have a bottle of water on my desk). I've bought items which I didn't think to scan so can't add them in as they aren't things regular shops sell (Protein Powder for example) and I'm now trying overnight oats, how on earth do you tell them you prepare them in 5 minutes but don't eat them until 12 hours later! LOL

I only did the Food Diary once, despite numerous invitations since.
I cook from scratch and it was just too much work putting in each ingredient that made up a dish. The payout wasn’t worth my time.

Chocmonster7

Clutterfree said:

Chocmonster7 said:

I'm doing the Food Diary again and I do wish they'd revamp it so it wasn't quite so fixed around set meals. There's no way to add in things like drinks you have during the day (I always have a bottle of water on my desk). I've bought items which I didn't think to scan so can't add them in as they aren't things regular shops sell (Protein Powder for example) and I'm now trying overnight oats, how on earth do you tell them you prepare them in 5 minutes but don't eat them until 12 hours later! LOL

I only did the Food Diary once, despite numerous invitations since.
I cook from scratch and it was just too much work putting in each ingredient that made up a dish. The payout wasn’t worth my time.

I cook a lot from scratch too so just make up simplified versions of what I make or say I've eaten out. I'm not sure how this helps their findings but it does mean that I can cash out enough points for a £20 voucher after 2 weeks.

ciderboy2009

Has anyone tried phoning the helpdesk recently?  I was supposed to have a phone call to set up the new Nokia router for Screenwise Select - it didn't happen.

I've been trying to phone them to find out what is going on but, whatever time I call (within opening hours) I get a message that they can't take the call and to leave a message or email - I've tried both but not got a response 

paul2louise

Has anyone on the screenwise panel had their valentines bonus yet. I will ring tomorrow but just thought someone might know 

Helebore

paul2louise said:

Has anyone on the screenwise panel had their valentines bonus yet. I will ring tomorrow but just thought someone might know 

 Yes, mine arrived on the 23rd.

Largs

Can you tell what it was again I deleted but my points usually come thru on Monday.

Helebore

Largs said:

Can you tell what it was again I deleted but my points usually come thru on Monday.

   You can actually check on the website. I received 10000 points. 

Kantankrus_Mare

Just checked mine and Ive had none. Will you let me know how you get on Paul2louise please.

paul2louise

Long story. I hadn't had my points. I had phoned them as I wanted to check they getting all the data from hub and I. Hub phone doesn't work with app. My tablet used to work but was playing up. Had 3 appointment calls and still nothing working with tablet or hub phone. They said not your fault just submit data for hub from laptop. No points awarded so I emailed and they said hub isn't submitting data. Several phone calls later points awarded and they agreed it's not my fault that some devices work and not others. 
So points were goodwill gesture not awarded as they should have but took a lot of sorting out and trying to convince them that the app is useless sometimes