Lowest monthly tarrif on Orange?

bigmaz

Hi guys, my wifes bills are costing too much with Orange, so going to get the sim only £15/m One Plan with Three for her. I will be phoning Orange to get them to put it on the lowest tarrif they have and see out the contract. I am far enough into the contract to do this. Just wondering if anyone knows what I can get the monthly cost down to? Thought i'd ask before I phone them so I have an idea.

Thanks

19lottie82

bigmaz wrote: »

Hi guys, my wifes bills are costing too much with Orange, so going to get the sim only £15/m One Plan with Three for her. I will be phoning Orange to get them to put it on the lowest tarrif they have and see out the contract. I am far enough into the contract to do this. Just wondering if anyone knows what I can get the monthly cost down to? Thought i'd ask before I phone them so I have an idea.

Thanks

it depends on a few things

1) how much is the contract just now?
2) what handset did she get "free"?
3) how far in to the contract is she?

most mobile providers have really restricted people downgrading their tariffs, as the high monthly costs subsidise the "free" handsets provided with the contract.

bigmaz

Yeah, just phoned them, they will not go any lower than £27/m, doh!

SimonD316

Have you had the text about changing terms and conditions? If so you should be able to request a penalty free cancellation. See https://forums.moneysavingexpert.com/discussion/4888862

bigmaz

Can you not only request the cancellation if the tarriff price goes up?

SimonD316

Because they are changing the terms and conditions in a way that is detrimental you should be able to cancel without penalty.

Depending on when the contract started there are a couple of arguments

• Pre Oct 2012 contracts said prices can be increased by a measure of inflation not published since 1996 - any rise was not enforcable.
• Post Oct 2012 contracts said prices can be increased by the lowest inflation published by the government - CPI is normally below RPI

The change says they can increase by upto RPI without allowing penalty free cancellation. In both cases, this allows them to increase the price by more than before, therefore the change is detrimental. Have a read through the thread I linked to.

bigmaz

I have, and I am totally confused to what templates to use, lol

SimonD316

Have a read of https://forums.moneysavingexpert.com/discussion/4888862 this has the links to the main emails. You need to send the first email within 30 days of getting the notification.

bigmaz

She got the notification more than 30 days ago

d123

bigmaz wrote: »

Hi guys, my wifes bills are costing too much with Orange, so going to get the sim only £15/m One Plan with Three for her.

I'm sure there isn't such a plan anymore. I think the One Plan is now £20 or £23 depending on commitment.

bigmaz

d123 wrote: »

I'm sure there isn't such a plan anymore. I think the One Plan is now £20 or £23 depending on commitment.

Check their website..... I have signed up to the plan myself ....