My mothers old abbey national mortgage had PPI?

mr_eggs

hi,

just wanted to guage if its worth trying.

mum had a mortgage from 1996 to 2005, she is convinced dear old dad was suckered into ppi as she remembers 'another' direct debt which was MORE than the mortgage repayment.

the only info she has is a letter from abbey national (now Santander) which says your mortgage is now paid and it gives the roll number.

i rang Santander and got through to their ppi dept, i acted dull they brought up basic info on the mortgage but it was just a 'note' as system didn't show full details and they would have to search historically?

anyway they said send a letter in with copy of letter showing roll number and bank account details of account ppi direct debt came from?

mum is stressed about it and she has no details of the mortgage, do you think this is worth a go?

mum thinks the payment was about £230! So doing some rough maths that's roughly 29k plus i guess interest?

my main question is do i say on behalf of my mother my father was mis'sold ppi by the mortgage advisor!

or are they on the ball and no exactly how it was sold?

many thanks

[Deleted User]

Most mortgage PPI complaints are rejected with full documentation and the complainant still living.
You won't be receiving £29,000 on the basis of a dim "memory", I'm afraid.

Insider101

mr_eggs wrote: »

hi,

just wanted to guage if its worth trying.

mum had a mortgage from 1996 to 2005, she is convinced dear old dad was suckered into ppi as she remembers 'another' direct debt which was MORE than the mortgage repayment.

the only info she has is a letter from abbey national (now Santander) which says your mortgage is now paid and it gives the roll number.

i rang Santander and got through to their ppi dept, i acted dull they brought up basic info on the mortgage but it was just a 'note' as system didn't show full details and they would have to search historically?

anyway they said send a letter in with copy of letter showing roll number and bank account details of account ppi direct debt came from?

mum is stressed about it and she has no details of the mortgage, do you think this is worth a go?

mum thinks the payment was about £230! So doing some rough maths that's roughly 29k plus i guess interest?

my main question is do i say on behalf of my mother my father was mis'sold ppi by the mortgage advisor!

or are they on the ball and no exactly how it was sold?

many thanks

Nobody on this board can answer that one for you I'm afraid. We weren't there.

If your mother thinks your father was Missold PPI then ( I am assuming he's deceased here please let me know if I am wrong) she needs to show that she is the executor of the estate. Then she needs to be able to provide a credible complaint to the effect that your father was misinformed/misled regarding the cover and would not have taken it had he not been. Bearing in mind that most people do have a need for PPI with their mortgage then what misinformation do you believe he was provided with and why wo he not have taken the cover otherwise? You need to answer those questions before doing anything.

One last thing the PPI would not have been £230 per month at typical rates that would have made the mortgage about £2500 per month. And it certainly would not have been more than the mortgage repayment.

mr_eggs

thanks for the replies, long shot i guess.
ill send a letter and see what they reply with.

I've been successful with an old loan myself. Didn't have much info but they paid up.

yes my father is nolonger with us.

[Deleted User]

Insider101 wrote: »

PPI would not have been £230 per month at typical rates that would have made the mortgage about £2500 per month. And it certainly would not have been more than the mortgage repayment.

Indeed, that's the reason documentary proof will be required as well as a valid complaint that does not include "hearsay" evidence.

mr_eggs

i guess its worth my mother going into her bank and seeing if they can look at her account years ago to see if there's evidence of the direct debit.

[Deleted User]

mr_eggs wrote: »

i guess its worth my mother going into her bank and seeing if they can look at her account years ago to see if there's evidence of the direct debit.

No.
If you want such comprehensive evidence, you'll need to send the Bank a SAR letter. If the mortgage has been paid off more than six years ago then it's unlikely there will be any records other than the "roll number" already disclosed.

Do remember that your Mother cannot make any accusations about what your father was told by the mortgage advisor unless she was present. Even then, such complaints are "hearsay" and will be rejected accordingly.

Also note (as I said earlier) that most mortgage PPI complaints are rejected even with full documentary evidence of payment. This is not insurance to cover a short term loan or credit card; failure to pay would have meant life changing consequences involving the loss of your parents' home.

dunstonh

mum is stressed about it and she has no details of the mortgage, do you think this is worth a go?

Statistically, most MPPI complaints are rejected. So, the odds to begin with are not good. Abbey MPPi was monthly premium so it was set up correctly (so doesnt suffer single premium issues). In 1995, the housing benefit rules were very different to today.

mum thinks the payment was about £230! So doing some rough maths that's roughly 29k plus i guess interest?

I think she is talking about the mortgage and not the MPPI (or ASU as it would have been called back then). The price of the MPPIs in that period was around £6.50 per hundred pounds pm of cover. e.g. £6.50 would give £100pm of cover. So, your mum's mortgage would have to have been £3500 per month to match that premium. Property would be about £3million in that case.

So, at the moment, your mum doesnt actually know if she even had it, there is no indication of mis-sale and it was taken 9 years before regulation and is very hazy on the facts.

-taff

Did she have an endownment mortgage?

roonaldo

mr_eggs wrote: »

mum had a mortgage from 1996 to 2005, she is convinced dear old dad was suckered into ppi as she remembers 'another' direct debt which was MORE than the mortgage repayment.

then this is not PPI

mr_eggs

thanks for the replies..

hmmmmm... I think mum had got confused, as suggested above it was an 'endownment mortgage' didn't you pay extra on those?