Legit company?

esther78

Hello,

Can anyone advise whether this company is legit or I am taking a big risk : isoftwareit.com.

I found them on Google products and I am very tempted to buy software from them, since I am looking for Office for my new laptop bought from Ebuyers, their prices are too good to be true.

Should I risk it or not, can anyone advise, please?

Thanks!

Ps Not sure if this it the right place to post this! My apologies if it isn't.

Coopdivi

The contact address is 2387 60th Street, Brooklyn, New York but according to Google Street View the numbers only go up to 2383. The pointer was actually in the middle of a junction.

The telephone number prefix is for Atlanta, Georgia which is nowhere near New York.

The Domain Registration has had its details hidden by a privacy protection service.

http://whois.domaintools.com/isoftwareit.com

When I tried to test out the buying process my browser prevented me because it said the connection was insecure. The security certificate was only valid for Bestpricesoft.com which, according to Web of Trust has a poor reputation.

https://www.mywot.com/en/scorecard/bestpricesoft.com?utm_source=addon&utm_content=rw-viewsc

This website has all the hallmarks of a scam. Don't waste your money.

If you can't afford Office from a legitimate seller then try Libre Office. It's free, safe and reliable and can do most of the things that Microsoft's version is capable of.

https://www.libreoffice.org/

esther78

Thank you, I did not buy from them.

Libre Office is not for me. I tried it many times and I always eneded up uninstalling it from my laptop. I prefer Microsoft Office, it has everything I need and works really good for me. I don't know about the latest version, I heard that it's not the best, especially if you are running Windows 7 like me. I had Office 2003 installed on my old laptop, but when I tried to reinstall it on my new laptop, the product key would not work. Microsoft told me the key is OEM and it would not install on a new hardware. ??? :think:

Anyway, I found a good deal on the 2010 version from mrhightech.com and everything worked out fine. They told me my product key will activate on new hardware without problems. I checked my product key with Microsoft and they told me that the key I bought is retail and will activate on new hardware. Yay, I guess... :dance:

Thanks for your help. I am in love with this forum already, too bad I'm not good at giving advice on saving money. I almost got scammed, I was very close to buy from the other seller, but clearly that was not a good idea! thank you again :kisses3:

Coopdivi

That's another scam website but I'm sure you knew that anyway.

They claim to have two stores, one in London and the other in Brooklyn, New York. Yes you like Brooklyn don't you? :rotfl:

The London address is an office and the one in New York is a 99 Cent store.

They claim to be an LLC in USA and a limited company in the UK. All lies. Neither exist.

The Domain Registration details have been hidden with the use of a proxy.

http://who.godaddy.com/whoisstd.aspx?domain=mrhightech.com&prog_id=GoDaddy

Curiously, Dunn & Bradstreet give an address in San Francisco.

http://www.dandb.com/businessdirectory/mrhightechcom-southsanfrancisco-ca-30759623.html

When I tested out the buying process using made up details the ssl connection was broken which meant none of my personal information was secure. It didn't really matter though because every time I hit the Enter button the connection timed out.

esther78

I am not sure at this point. Microsoft told me they are OK. They also emailed me a COA screenshot showing the product key label on the actual box. I paid with PayPal without even going thru their checkout process, because I had some issues paying directly using my credit card. I also just checked the checkout process and SSL worked just fine for me.

Thank you again for your input. You are awesome

looubylou

Hi the website looks promising in the sense of the prices etc however when you go through to the payment page there are a couple of flaws with a verified by visa screen the dialogue is nothing like you would get on a legitimate verified by visa, you normally have a pop up screen asking to enter various digits from your password the website does not do this and also it asks what bank the card is with. I have never purchased with a credit card asking what bank i am with if the page was legitimate they would normally link straight away via the websites connection services. I declined my purchase and am pretty glad given the reviews. Don't be caught out by the cheapest option is what i say.

Montgreenan

I bought Windows 7 professional from them, very good price but card transaction gateway (95gateway) so dodgy I cancelled card immediately after. However software was good, activated fine with Microsoft. So I bought a second copy for my other (formerly XP) computer. The card used has subsequently been cloned. So I have written to MrHighTech again (I told them of my suspicions first time round). Either they are stupid or worse. If they bring in Paypal then use them otherwise steer clear. THe card processor is reviewed here: scamadviser is-95gateway.com-safe

Skeptic819

I've been using Mr.HighTech in the last 6 months, prices are good, not always actually but their customer service totally makes up for it. I am not sure if the messages posted in this thread are defamatory or not. The company itself is great, the payment processor not so great but still acceptable and quite safe in my opinion. I paid using 95gateway and never had my card cloned in the last 6 months. I've been investigating 95gateway and it appears to be a very BIG company in China which has contracts with VISA,Mastercard and JBC, which in turns means they have a lot of contracts with many important banks. From what I know, 95gateway has been online from over a decade, and if they were to have any vulnerabilities, they would not be in business by now.

Any merchants who store, process, or transmit cardholder data is required to comply with the Payment Card Industry Data Security Standard requirements. This isn't something every company can achieve, in fact, their servers are scanned every single day for vulnerabilities. All the information stored on their servers is traceable and is constantly being monitored and checked every day.

In my opinion 95gateway is safe. I believe the reason the merchant has a bad repution is due to its location and the numerous shops who abuse their service, which is pretty common nowadays.

Great supplier, OK merchant and awesome, AWESOME customer service. Keep up the good work!

Tealblue

Worth looking at MSE's review of free downloadable software: http://www.moneysavingexpert.com/shopping/free-office-software

Coopdivi

Skeptic819 wrote: »

I've been using Mr.HighTech in the last 6 months, prices are good, not always actually but their customer service totally makes up for it. I am not sure if the messages posted in this thread are defamatory or not. The company itself is great, the payment processor not so great but still acceptable and quite safe in my opinion. I paid using 95gateway and never had my card cloned in the last 6 months. I've been investigating 95gateway and it appears to be a very BIG company in China which has contracts with VISA,Mastercard and JBC, which in turns means they have a lot of contracts with many important banks. From what I know, 95gateway has been online from over a decade, and if they were to have any vulnerabilities, they would not be in business by now.

Any merchants who store, process, or transmit cardholder data is required to comply with the Payment Card Industry Data Security Standard requirements. This isn't something every company can achieve, in fact, their servers are scanned every single day for vulnerabilities. All the information stored on their servers is traceable and is constantly being monitored and checked every day.

In my opinion 95gateway is safe. I believe the reason the merchant has a bad repution is due to its location and the numerous shops who abuse their service, which is pretty common nowadays.

Great supplier, OK merchant and awesome, AWESOME customer service. Keep up the good work!

Let's not beat about the bush here. 95Gateway.com has a very poor reputation on Web of Trust. According to one reputable member it is a 'Fraudulent Chinese credit card payment gateway. High phishing risk'. Another user says 95Gateway.com uses fake and fraudulent trust marks and seals.

https://www.mywot.com/en/scorecard/95gateway.com

95Gateway.com has been online for 16 months not 'over a decade' as you claim. Never mind, you were close :rotfl:

http://whois.domaintools.com/95gateway.com

Mrhightech.com is obviously also a Chinese scam website given that it uses a (fraudulent) Chinese payment processor. It currently has an unsatisfactory rating on Web of Trust.

https://www.mywot.com/en/scorecard/mrhightech.com

99% of Chinese websites are run by criminal scum who, when they're not selling counterfeit goods to gullible Westerners, are indulging in credit card fraud and/or identity theft. Feel free to sue me if you disagree though.

quaod

Sigh...

I ordered from this lot earlier today, having finally come to the conclusion that I really needed a retail / full version of Windows for a borked SSD.

95ePay sent a confirmation email, stating...

" Thank you for purchasing on site " mrhightech.com " and choosing HOTCERAMICJEWELRY as the payment service.
The charge will shown on your credit card statement under the name of HOTCERAMICJEWELRY."

!!!!!!?!

There were a few other bits of... eccentric grammer... in the email too, and I see their website is more eccentric still.

I swiftly googled, found this page, and canceled my card pretty much straight away. The £36ish had gone through - but tbf, that's kinda acceptable *if* the software arrives.

MrHighTech seems like a bit of a nightmare site. They require an utterly bizarre 'account validation' process which, so far, has centred on a bizarre chain of voicemails and intentionally missed / unanswerable calls.

The *first* step of validation involved them ringing my number. Only the calls somehow went straight to voicemail, with a PIN.

OK, right, fine, that might work. Only I didn't know that's what was happening, as the voicemails took a minute or so before their existence registered, and the missed calls were instantly logged. Like, looking at my 'recent calls' in real time, a 'missed call' appears as I'm looking at it.

So... I asked for a new PIN number. New missed call appears, just as the first voicemail notice appears... and the PIN that contains is, of course, out of date by now.

You only get three chances to enter your pin, and I only received two voicemails. So I eventually entered the second voicemail's PIN, and - somehow - managed to screw up all attempts at account validation.

They've subsequently asked me to call a UK number, and to leave a voicemail detailing various aspects of my order. Order number, name, a statement of my phone number (?!) blah blah blah, so that they can 'manually verify' my account. Have done, twice - the phone is answered by an oddly-accented recording, with options that weren't mentioned in the customer services' email.

I'm currently waiting for their second reply wrt the voicemail I've left.

My first impression was that this might be one way of staggering the payment process - ensuring that there's a fair buffer between an order going through a dodgy payments system, and someone twigging that nothing is arriving / has arrived. Thereby giving a window of opportunity for card cloning, account raiding, whatever. I'm getting just enough of a response to keep me curious / hopeful about the arrival of my software / activation code, without there actually being a good reason for it not to've yet arrived.

On the other hand, Natwest's fraud dept say that £36 *was* taken in the initial payment. So, like, tbf, that tallies. And this may just be an utterly bizarre payments / order / verification system.

It's certainly been an adventure.

(And, of course, the minute I'd ordered Win 7, my final attempt at cloning my chuffing SSD / getting it off the ground miraculously worked - thereby meaning that I don't need a retail version of Win 7 after all... (Though it can always be eBayed - on the assumption that it arrives!))