Iii

planteria

i haven't been interacting with iii much lately, but the impression from friends seems to be that things are no better nowadays: with taking on more customers they are just as stretched as they were before:think:

Freecall

After many years of a not always smooth relationship, I am now thinking of moving from II.

Looking around, I am not so sure that (for me) they are as cheap as they used to be.

I am currently in UFPLS drawdawn and am charged the following :

SIPP Fee £96
ISA Fee Nil
One annual SIPP withdrawal £48
4 quarterly fees £80

Total £224 (NB Includes 8 trades which is about right for my re-balancing)

The new pricing is

SIPP Fee £120
ISA Fee Nil
One annual SIPP withdrawal £60
4 quarterly fees £90

Total £270 (NB Includes 9 trades)

HL Fees seem to be as follows :

SIPP Fee £200 (being well over the cap this is effectively a fixed fee)
ISA Fee £45 (again, over the cap so effectively fixed fee)
One annual SIPP withdrawal Nil
Dealing fees £96 (say 8 for comparison)

Total £341 (NB Includes 9 trades)



If I have that correct then only a small amount more and hopefully a decent service.

Given that II now say that no further UFPLS drawdawn requests can be started until after the 11th December but that a transfer to an alternative scheme will not incur any transfer-out charge, I may take the opportunity and jump ship.

Is anybody else like minded?

Of course the actual charging will depend on individual circumstances but as I only hold IT's it looks quite attractive to me at present.

I think that we have until 30th November to make our minds up.

JohnRo

I only had a quick glance through so apologies if there's a mistake.

AJB YouInvest

SIPP Fee £100 capped
ISA Fee £30 capped
One annual SIPP withdrawal £25
Dealing fees £79.60 (say 8 for comparison) 8@£9.95

Total £234.60

LHW99

I think AJB ISA fees depend on whether you hold funds or not, and they put charges on the first £2m
https://www.youinvest.co.uk/isa/charges-and-rates

Alexland

Freecall only holds ITs so AJ Bell would be capped and fairly attractive. I had a SIPP with them and they were OK but I held funds so moved to a fixed price platform.

AJ Bell will also contribute towards transfer costs if their are any (not sure the extent to which II are offering to waive fees):

https://www.youinvest.co.uk/our-services/special-offers/transferinoffer

Freecall

All of the providers I have considered work out in about the £200 - £350 range and to be honest I can live with anything in this sort of area.

I have been with II for many years and although they are by no means the most efficient organisation I have always accepted that their offering is cheap and therefore acceptable.

Using them simply as a platform to hold my SIPP and ISA investments has been ok.

Three years ago I started to draw a pension and since that time their shortcommings (or at least the shortcommings of their partner Hartley SAS or 'Lifetime SIPP' as they brand it) have really shown.

Lost paperwork, late payments, constant blaming between II and Hartley have made life very difficult. I am not sure whether the move that they are making from Hartley to Barnett Waddingham will sort this but in the meantime all UFPLS payments have been suspended pending the transfer.

This really should have been handled more professionally and smoothly. There must be others with pensions in payment who are thinking the same thing.

planteria

i've pondered the new iii pricing structure, and their service levels do seem to continue to struggle, but on the basis of 'the devil you know' and that they are still a 'value' provider, i have registered for the new platform and plan at this stage to continue with them.

other than the fact that they don't seem to accept that customers don't always have a landline number, which i'd have thought is fairly common nowadays, the re-registration and setting up a new DD went smoothly.

TBC15

Problems with no land line, tell me more.

planteria

.... just that in updating customer information, i removed the landline number, as it no longer exists. that apparently prevented the details being accepted, as the form was incomplete. so i left the old number in, alongside the correct mobile, and it was accepted.

Matt002

Just put the same mobile number in the mobile and landline boxes?