Apple iphone refurbs instore

FloFlo

I have an iphone 4 it's becoming a but temperamental after 3 years and I know that in theory I could go to an apple store and ask for a refurb handset in exchange fo rmy old phone and about £130. Can you upgrade your phone model or memory when you do this, obviously I would expect there to be a higher cost?

d123

FloFlo wrote: »

I have an iphone 4 it's becoming a but temperamental after 3 years and I know that in theory I could go to an apple store and ask for a refurb handset in exchange fo rmy old phone and about £130. Can you upgrade your phone model or memory when you do this, obviously I would expect there to be a higher cost?

You can only get a like for like exchange, and it's an out of warranty replacement so you would have to have a fault with the handset to request the exchange.

If you own an iPhone that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will service your iPhone for the Out-of-Warranty Service Fee listed below.

Please note Out-of-Warranty Repair Service fees from your carrier may be different than those listed below.

iPhone Model Out-of-Warranty Service
iPhone 5s, iPhone 5c,
iPhone 5 £ 216.44
iPhone 4s £ 166.44
iPhone 4, iPhone 3GS,
iPhone 3G £ 126.44
The Out-of-Warranty Service Fee includes a £ 7.44 shipping fee, which applies only if service is arranged through Apple and requires shipping. All fees are in British pound sterling and include VAT. iPhone Out-of-Warranty Service may also be available from your wireless carrier. Pricing may vary.

When setting up out-of-warranty service, Apple will request credit card pre-authorisation for the maximum service fee listed above. This amount will be deducted from your credit limit. The final service fee we charge will be determined during testing and may be less than the service fee listed above.

Certain damage is ineligible for out-of-warranty service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications. However, an iPhone that has failed due to contact with liquid may be eligible for out-of-warranty service.

Apple reserves the right to determine whether or not your iPhone is eligible for Out-of-Warranty service. iPhones that are repaired or replaced have a 90-day limited hardware warranty or assume the remainder of your standard warranty or AppleCare product coverage, whichever is longer. Please see Apple's Repair Terms And Conditions for further details.

http://support.apple.com/kb/index?page=servicefaq&geo=United_Kingdom&product=iphone