Garage has wrecked my car - and charged me for it

Mark_Mark

Don't feed the troll!

only_mee

aaj123 wrote: »

As for model of the car - I can't reveal it here but suffice to say that this car did not earlier require accelerator to move forward from rest. This occurred only a few days before I brought it to the garage.

My Auto will creep forward with no accelerator being pressed.

Nodding_Donkey

Mark_Mark wrote: »

Don't feed the troll!

Good point, I'm out

Iceweasel

Nodding_Donkey wrote: »

Good point, I'm out

Yup - me too - move along please, ladies and gentlemen, nothing to see here.

arcon5

If I was you I'd be asking two questions and be pushing hard for answers:

Why the engine was being dismantled to investigate a gearbox and ECU issue (compression tests can be done without taking the engine apart)
Why the RAC reports are to do with the engine when this has nothing to do with your enquiry.

The engine may have seized due to no fault of theirs. However the fact it seized, they never told you about it and continued liasing with the warranty company about this seizure and northerner original issue it was taken in for all sounds so fishy it's unreal.
Call me sceptical but these actions sound like they have something to hide and hoping the RAC will pay for it!

It's unlikely you'll get any comeback with the engine though --- but if they cannot justify their actions (by giving a very good reason for taking engine apart having diagnosed it as an ECU issue) then I'd be pushing for a partial refund of the investigation fee at the very least!!!

arcon5

Mark_Mark wrote: »

Don't feed the troll!

Do you even know what a troll is ??

arcon5

As for section 75... It's unlikely the card company will refund without some kind of plausible evidence they have breached the contract by performing work not asked to do. But I suppose if you went to court and was awarded a county court judgement and the garage refused to pay then the credit card company should pay it since a judge has found in your favor.

arcon5

If you value the car op - why not buy an engine from a reputable breakers yard and have it fitted. Could probably do it for a fraction of the price they quoted.

aaj123

arcon5 wrote: »

If you value the car op - why not buy an engine from a reputable breakers yard and have it fitted. Could probably do it for a fraction of the price they quoted.

Possibly but if I have to take the matter up with the garage, I have to first give them a chance of answering my claim letter (which presents my enquiry and evidence) and then let them reply with a decision on whether they are willing to fix the car.

Else, my case gets weakened because the court will simply say 'Claimant did not provide a chance to the garage to make an out of court settlement and provide a remedy'.

aaj123

arcon5 wrote: »

If I was you I'd be asking two questions and be pushing hard for answers:

Why the engine was being dismantled to investigate a gearbox and ECU issue (compression tests can be done without taking the engine apart)
Why the RAC reports are to do with the engine when this has nothing to do with your enquiry.

The engine may have seized due to no fault of theirs. However the fact it seized, they never told you about it and continued liasing with the warranty company about this seizure and northerner original issue it was taken in for all sounds so fishy it's unreal.
Call me sceptical but these actions sound like they have something to hide and hoping the RAC will pay for it!

Thanks. At least you see the point! Some of the previous posters just sounded unbelievable given they could not see what you so plainly put in your post.